Chemist Warehouse is one of New Zealand’s most recognised retail pharmacy brands, with high customer foot traffic and strict cleanliness and safety standards across all stores.
The Challenge
In early 2025, Chemist Warehouse urgently required professional floor strip and polish services across three key branches — Porirua, Kilbirnie, and Lambton Quay — ahead of an upcoming client inspection.
The challenge was multi-layered:
The inspection deadline was tight, leaving no flexibility for after-hours work.
The stores remained fully operational during business hours, with heavy customer traffic.
The team had to maintain health and safety compliance for both visitors and staff while delivering flawless results.
The client needed a certified cleaning provider capable of handling complex floor restoration without interrupting retail operations.
Our Solution
Premium Clean mobilised its IICRC and ISO-certified team, led by Supervisor Krishan and Account Manager Karla, to plan and execute the project efficiently and safely.
After an initial floor assessment, our team recommended a three-layer polish system using premium Diversey products to restore long-lasting gloss and durability. Work was performed aisle by aisle during open hours, allowing the store to continue operations while ensuring all safety measures — including barriers, wet-floor signage, and rapid-drying techniques — were in place. Across the three locations, a combined area of over 500 sqm was restored to a professional, inspection-ready finish.
Products & Equipment Used
To ensure durability, shine, and compliance with commercial hygiene standards, Premium Clean used high-grade professional equipment and cleaning solutions, including:
Filta AirMax Carpet Blower 850 W (1.14 HP) – to speed up drying and reduce slip hazards.
Pioneer Floor Pad Green 16″ / 40 cm – for effective scrubbing and surface preparation.
3M Floor Pad White 16″ / 41 cm – for the final buffing and high-gloss polishing.
Hard Nylon Brush Black 40 cm – to lift deep-seated residue and buildup.
Oates Ultra Flat Mop Complete – 400 mm and Flat Mop Pad – Blue Wet & Dry 440 mm – for precision cleaning in high-traffic areas.
Diversey Taski Vectra Floor Sealer/Finisher 5 L – a premium sealer providing lasting gloss and protection.
Diversey Suma D3.5 Break Up Degreaser 5 L – to remove oils and residues before polishing.
Diversey Strip Eze F1 Floor Stripper 5 L – for safe and effective stripping of existing finishes.
Execution Highlights
Operational Adaptability: Work was completed during trading hours, without disruption to business operations.
Safety First: Implemented aisle-by-aisle isolation, wet-floor signage, and fast-dry procedures to ensure visitor safety.
High-End Finish: Despite retail constraints, the team achieved inspection-ready floors with a clean, glossy, and uniform finish across all sites.
Time-Sensitive Delivery: The entire project was completed within the client’s urgent timeframe, ensuring they passed their inspection successfully.
Results
Three Stores Completed: Porirua, Kilbirnie, Lambton Quay
Total Area: 500 sqm+
Completed On Time and Within Business Hours
Passed Inspection with Excellent Feedback
Delivered by IICRC & ISO-Certified Professionals
Client Outcome
Chemist Warehouse commended Premium Clean’s professionalism, flexibility, and ability to deliver exceptional quality under pressure. This project demonstrated Premium Clean’s capability to execute complex floor restoration work in live retail environments, maintaining both operational continuity and top-tier results.
Key Takeaway
Premium Clean’s certified expertise, quick response, and commitment to health and safety make it a trusted partner for national retail brands needing time-critical, high-performance cleaning solutions.
