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5 Questions to Ask Before Hiring a Home Cleaning Service

If you’re reading this post, you are probably planning on hiring a home cleaning service. We understand there is uncertainty on the frequency of needing one. Some of you may still be wondering if you need one at all!

Cleaning companies come in all shapes and sizes. Most offer flexible services, whether you need ongoing help or a one-time cleaning. 

After evaluating all the pros and cons, here you will learn a few recommended questions to facilitate an apples-to-apples comparison. By carefully considering these, you will be able to tell if the company you wish to hire is trustworthy. Always remember you want to care for your home and your belongings. Hiring a reliable cleaning company should enable you to protect your assets.

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What to Ask Before Hiring a Home Cleaning Service?

There are 5 questions to ask first rather than regret later. You’ll easily be able to separate the pretenders from the contenders for a clean home and peace of mind.

Does insurance cover this company?

A service provider should demonstrate the capacity to accommodate your building or facility occupants and users. While a company with no insurance will be cheaper, they will not take responsibility if something in your home gets damaged and broken. By hiring a home cleaning service with insurance, you put your home into safe hands, as they handle all your home cleaning needs and chores.

By the gold standard for quality control of Premium Cleaning services, you can put your feet up and relax or go back to a nice and clean home after a long day at work.

Do they have positive testimonials and satisfied customers?

Regular customer reviews and ratings do matter! Why? Well, their opinions are based on the service and the results they have seen in their homes. With that, you gain first-hand statements. Be objective when looking through customer reviews. You might see bad ones that come from irate customers, but do consider the fact they are talking about

How do they ensure high standards in employee performance?

Commitment to high standards and practices should be evident. When it comes to leadership, in terms of cultural values should be seen throughout the organization’s work or efforts. You must ensure that before you hire a cleaning company, they are flexible in their approach to cleaning jobs. The good history of the service provider can be known. If the company has been in the industry for at least 3 years, then you can expect they are continuously thriving and innovating. 

Do they use their own supplies and equipment?

Many commercial cleaning businesses advertise premium services at a cheap price. You have to be wary of those as the cheap price might mean the absence of a part of the service. For instance, some would have the lowest service fees, but you might need to provide your own cleaning supplies. Obviously, employees are less likely to misuse products they are familiar with and trained to use. 


What kind of cleaning products do they use?

Many cleaning companies use the cheapest cleaning products available – which typically means using harsh chemical solutions. It might be quite pricey to avail services from a cleaning company that uses safe, eco-friendly, and chemical-free cleaning supplies, but think about the safety of your family and your household. 

Wrapping Up!

When it comes to hiring a home cleaning service, price should not be your priority. Yes, the service might be too pricey but you have to consider the things we have aforementioned. A reliable and trustworthy cleaning services company must have its customers covered by insurance as well as their cleaners. Truly, if a company is registered under an insurance company, you will have the confidence that damage and errors will be dealt with accordingly. 

Aside from insurance being the largest factor to consider, you must also be cautious of the hidden fees and non-inclusions. Make sure to check the company’s list of cleaning services and drop them an email or give them a call for inquiries. 

Last Updated on May 20, 2024

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