Born and Bred in New Zealand
Cleanliness, redefined. Discover our new standard.
Premium Clean has evolved into a multinational, multi-surface cleaning enterprise, with hundreds of employees servicing over 10,000 commercial spaces and homes.
Our foundation in cutting-edge science and technology and our unwavering commitment to becoming the most trusted name in the cleaning industry have propelled our success.
Our Story
Our vision for everyone in our community is to focus on what truly matters.
Premium Clean was founded in 2016 with a strong vision to help families and professionals achieve a healthy work-life balance. We understand that in today's fast-paced world, people often forget to care for themselves and their loved ones. That's why our company is dedicated to providing high-quality cleaning services that free up our clients' time so they can focus on what matters the most.
Although our journey has not been without its challenges, we are proud to say that we have built a loyal customer base in our humble community. Our success is a testament to our commitment to excellence and our passion for serving others.
Premium Clean's Pillars to Service and Success
Community well-being is at the heart of everything we do.
Improve Quality of Life
A clean and organized home or workplace can help our clients achieve a healthy work-life balance. That's why we strive to improve their lives by taking care of the cleaning and maintenance tasks, so they can focus on what matters most.
Nurture, Happy, & Healthy Homes
We believe a clean home is happy and healthy. Our team of dedicated professionals is committed to creating a clean and safe environment for our clients and their loved ones. We also provide endless opportunities for our team to grow and develop their careers and skills.
Provide Customer-Centric Service
We are committed to providing a personalized, customer-centric service that exceeds their expectations. We prioritize client satisfaction and go the extra mile to meet their needs, even when unexpected challenges arise.
We proudly embody these pillars in all aspects of our service. Every home and workplace deserves a clean and healthy environment, and we are committed to delivering exceptional cleaning services that meet the unique needs of our clients. As we invite you to join our family, we want to share our strong and promising vision.
With our professional and reliable team, we aim to positively impact our society by promoting a healthy work-life balance and creating happy and healthy homes.
We invite you to join us on our journey and embody our vision of sparking societal change through quality cleaning services. Through this humble but huge step, we can make a difference. And create a cleaner, healthier, and happier world.
Operation and Compliance
Our Brand Values
"We work hard to positively impact our client's lives and the communities we serve."
Our brand values are at the heart of everything we do and serve as our company's pillars. These values ensure that all our franchise partners and employees work towards the same vision.
These brand values are rooted in our deep commitment to quality, community, and excellence. Which serves as the guiding principles that define who we are as a company. We are passionate, honest, innovative, and committed to exceptional services.
At Premium Clean, we elevate carpet care beyond the ordinary. Our team of certified technicians isn't just trained; they're IICRC-certified, holding the industry's most prestigious accreditation. This globally recognized symbol signifies rigorous training and unwavering commitment to excellence, ensuring your carpets receive the deepest clean and unparalleled care.
Our Commitment to Our Customers
At Premium Clean, our commitments to our customers are unwavering. We stand behind our work and are dedicated to providing exceptional services that exceed our client's expectations.
Customer satisfaction
We value every voice and believe customer satisfaction is crucial. That's why we consistently strive to provide excellent services that revolve around customer satisfaction. Our team is committed to open communication, personalized cleaning plans, and flexible scheduling options to meet our client's needs.
Simplifying our clients' lives
We understand that maintaining a healthy work-life balance is essential. We aim to provide endless opportunities for our clients by taking on the weight of carrying the healthiness and integrity of their homes. Our professional cleaners are highly trained to use state-of-the-art equipment and eco-friendly cleaning products to ensure that our client's homes are thoroughly cleaned and maintained.
Serving our community
We take pride in serving and harnessing our professional cleaners' strengths and skills. We understand that each home is unique, and we tailor our cleaning services to meet our client's specific needs. We aim to ensure our clients have a happy and healthy home while maintaining a proper work-life balance.
What our Clients Say...
Don't take our word for it! Here are some things our clients have to say about our cleaning services.
Your Gotta Love It Guarantee!
Our commitment goes beyond cleanliness - we promise to resolve any concerns or issues fully within 72 hours. Your satisfaction is our priority, ensuring that every experience with Premium Clean leaves you smiling.
Frequently Asked Questions
The head office of Premium Clean is located at Suite 3, 37 Wilkinson Road, Ellerslie, Auckland 1060.
Right now we are available to cater to areas such as Auckland, Rotorua, Palmerston North, Wellington, Dunedin, Christchurch, Hamilton, and Nelson. The good news is, we are working to make it available as well as to expand our coverage until we can deliver service to all corners of New Zealand. If you can’t find the service you need in your location, give us a call (0800 786 780), and let’s work things out!
Premium Clean is a top-rated Domestic & Commercial cleaning service. We deliver services nationwide. We have amazing customer reviews and unparalleled customer support. We are completely tech-enabled with an app to book online within 60 seconds, which you can use to track your cleaner.
We use and provide environmentally friendly supplies and nearly all equipment required for cleaning your apartment, with a few exceptions. Unless specifically stated in writing by premium clean we do not provide: vacuum; conventional mop and bucket; step stool; toilet brush; or specialty products, including, but not limited to: heavy-duty bathroom cleaner; wood cleaner; bleach; or stainless-steel cleaner. But we are happy to use these items if provided by you and left out in clear view for our cleaning staff and accompanied by directions on their use. Our cleaner will bring their own tools and equipment to carry the work.
Your Smile Guaranteed Each and Everytime
If our cleaning service falls short of your satisfaction, we ensure to make it right! Book only from the Highly Rated Cleaning Services Company in New Zealand.