What makes us different?
To simplify and improve the quality of our customers’ lives. To create and keep happy homes for our clients while building sustainable careers for our team.
3 CORE VALUES
A message to our employees…. We are dedicated to providing stable, well paid and progressive employment to our employees. Including:
Without the expertise and skills of our team, we won’t reach the status of success we are experiencing today.
Each member of our team contributes their fair share of the workload and fully understands what their responsibilities are and where they fit in with the running of the business.
HUMAN RECRUITMENT EXECUTIVE
CUSTOMER SUCCESS MANAGER
CUSTOMER EXPERIENCE MANAGER
CLIENT SERVICE MANAGER
TRAINING AND TEAM LEADER
Schedule your cleaning service with a 100% Satisfaction Guarantee
We promise to resolve all complaints and issues fully within 48 hours.
What our Clients...
Don’t just take our word for it! Here are some things our clients have to say about our services and our cleaners!
Get your home cleaned by the best
Get your home cleaned by the best
No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.
To guarantee you that our cleaners are prepared and well-versed prior to accepting jobs through our premium cleaning app, we arrange a 2-day workshop for them.
Attendance at the workshop is compulsory for our cleaners. We do this to enhance their skills and increase their knowledge. Aside from that, we want to give you the peace of mind that our cleaners are competent, knowledgeable, and equipped with the right tools to provide a premium cleaning experience to you.
Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.
We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here firstname.lastname@example.org.
We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home!
You can either go to our website or download our Premium Clean Services app from App Store or Google Play Store. Simply select the most suitable service for you and let us know your preferences as well as special instructions so we can tailor fit our service to you.
See, it’s quick and easy!
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.