NZ's #1 Most Trusted Carpet Cleaning Services
- 100% Guaranteed
- Policed Checked Cleaners
- 5* Reviews
All your carpet cleaning needs are right here
No matter how dust-free the surface of your furniture may be, a dirty carpet can make your entire space look less of a clean place. What’s even worse? Stains and dirt that are buried deep down in your carpet fibers that sometimes causes the worst unwanted smells.
We make sure that your home is a safe and healthy environment for your pets and kids. With that said, we use a combination of hot water and a high powered extraction method while using eco-friendly shampoo.
Our carpet cleaning process removes food stains, pet stains, and urine odor from your carpet, using eco-friendly quality shampoo and safe cleaning products.
With Premium Clean, you will have total peace of mind knowing that our staff and equipment can provide the best solutions to these problems.
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How we will take care of your carpet
We use the following steps to perform the carpet cleaning, although it may differ slightly according to the individual needs of each carpet.
Pre-assessment
We always analyse your carpet first so that we can understand it is individual requirements first.
Vacuuming the carpet
We vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly thus cleaning it in with far more efficiency.
Quick Wash & Deodorizing
Quick Wash & Deodorizing This step plays an important role in removing the dust and dirt from the carpet and provides the perfect base from which to steam clean your carpet. We also deodorize to add a fresh fragrance and clean feel to your home.
Schedule your cleaning service with a 100% Satisfaction Guarantee
We, at Premium Clean, guarantee you one major thing: 100% satisfaction. This guaranteed satisfaction covers everything! We are confident that you will love our cleaners and appreciate their cleaning service. If you have other concerns and ungranted wishes, we hear you! If you don’t like anything for whatever reason, we’ll fix it.
We promise to resolve all complaints and issues fully within 48 hours.
Areas where we provide Carpet Cleaning Services
What our clients say about us
Our reputation is the proof!
Don’t just take our word for it! Here are some things our clients have to say about our services and our cleaners!
Frequently Asked Questions
Here is our step-by-step carpet cleaning process. We take our time cleaning your carpet to ensure that all pet fur, stains, and other debris are removed.
- Pre-assessment: We always take a good look at your carpet so that we can understand its condition and determine its individual requirements.
- Vacuuming the carpet: In this step, we vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly thus cleaning it in with far more efficiency.
- Quick Wash & Deodorizing: This step plays an important role in removing the dust and dirt from the carpet. It also provides the perfect base from which allows steam to clean your carpet. We also deodorize to add a fresh fragrance and clean feel to your carpet. Aside from that, deodorizing also means your carpet requires less drying time and achieves a great result overall.
To guarantee you that our cleaners are prepared and well-versed prior to accepting jobs through our premium cleaning app, we arrange a 2-day workshop for them.
Attendance at the workshop is compulsory for our cleaners. We do this to enhance their skills and increase their knowledge. Aside from that, we want to give you the peace of mind that our cleaners are competent, knowledgeable, and equipped with the right tools to provide a premium cleaning experience to you.
Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.
We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here hello@premiumclean.co.nz.
We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home!
You can either go to our website or download our Premium Clean Services app from App Store or Google Play Store. Simply select the most suitable service for you and let us know your preferences as well as special instructions so we can tailor fit our service to you.
See, it’s quick and easy!
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.