Our trusted team ensures that your property, whether in urban centres or regional towns, receives only reliable, consistent, and high-quality service. Our national reach allows us to deliver the same level of excellence, no matter your location.
Proudly serving businesses and homes throughout Aotearoa
Premium Clean delivers trusted cleaning services nationwide. Wherever you are in the country, our expert team brings quality service and spotless clean.
Our commitment goes beyond cleanliness - we promise to resolve any concerns or issues fully within 72 hours. Your satisfaction is our priority, ensuring that every experience with Premium Clean leaves you smiling.
Industry Accreditations
Certified to Deliver, Trusted Nationwide
Premium Clean is proud to meet New Zealand's top industry standards. Our certifications show our commitment to safe, high-quality, and dependable cleaning you can count on.
We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home!
See, it's quick and easy!
How do I pay for Cleaning Services?
There's no rush to make an immediate payment when you secure your appointment ahead of time. Our system prioritizes safety and security, keeping your credit card information encrypted to ensure its protection during the booking process. Once your cleaning booking is done, we'll retain the funds for a 24-hour period before proceeding with the payment. You can rest assured, as we back our services with a complete 100% satisfaction guarantee. Should the cleaning not meet your expectations, simply reach out to us via email at hello@premiumclean.co.nz or give us a call at 0800 786 780, and we'll arrange for a re-cleaning without any hassle.
Can I request for another cleaner if I am unhappy with the service?
Yes, you may request another cleaner. We will always work to be the best for you. With that said, your feedback is very important to us. To ensure the excellence of service, we use an automatic review system. Every after a cleaning service, you will receive an email notification asking for a review regarding our cleaner and his or her service.
What is your Cancellation Policy?
If you wish to cancel the booking, you may do so within 24 hours, and it is going to be free of charge. Unfortunately, we charge a cancellation fee of $35 once your booking has been confirmed or the cancellation was made on the day of service.
We do this to cover any lapses that the cancellation may have brought to our cleaner's schedule.
If you need more information, you can give us a call.
What health and safety compliance standards do you adhere to?
Premium Clean has developed a robust Health and Safety Management System to ensure a safe workplace. Our policies are designed to minimize risks associated with our work at your premises. We provide an HSME booklet that includes a site induction register, risk hazards and controls, data sheets of chemicals used, site reference folders, and policies on environmental sustainability.
Are your cleaners and the company covered for Public Liability?
Yes, our cleaners are covered by Public Liability Insurance. This means that you can have the peace of mind that you are protected from damage or injury caused by our cleaner's s negligence Our company and cleaners are covered with Ando Insurance. With Premium Cleaning Services you can rest assured that you are covered with comprehensive insurance policies in unprecedented time.
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