Cleaning Services in Napier
Areas We Served in Napier
Hawke Bay Urban Areas
Schedule your cleaning service with a 100% Satisfaction Guarantee
We, at Premium Clean, guarantee you one major thing: 100% satisfaction. This guaranteed satisfaction covers everything! We are confident that you will love our cleaners and appreciate their cleaning service. If you have other concerns and ungranted wishes, we hear you! If you don’t like anything for whatever reason, we’ll fix it.
We promise to resolve all complaints and issues fully within 48 hours.
Why Choose Us
At Premium Clean, we offer intensive Home or Office cleaning services that can touch every corner of your space so you can enjoy a fresh and clean environment.
We relieve you of the weekly chores so that you can focus on your career advancement and free your schedule so you can spend more quality time with your family and friends. Indeed, we only want you to have more time for yourself and the things that matter to you the most.
What our clients say about us
Our reputation is the proof!
Don’t just take our word for it! Here are some things our clients have to say about our services and our cleaners!
We're Trusted By
Our Trustworthy Professional Cleaners
Our team is your team.
Meet the innovative, driven and professional cleaners in our squad. Leave it all to our team of cleaners so you can spend time on what matters most to you.
Frequently Asked Questions
Premium Cleaning is a top-rated Domestic & Commercial cleaning service. We deliver services nationwide. We have amazing customer reviews and unparalleled customer support. We’re completely tech-enabled with an app to book online within 60 seconds, which you can use to track your cleaner. Our cleaners go through a rigorous vetting process before we bring them in, they use the Premium Cleaning app to understand your requirements. We value our customers and believe in providing you with better results from our service and help make your life easier and “give back your time.
We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.
Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.
We can make your life better by…
- Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
- Freeing your schedule so you can spend more quality time with your family and friends
- Relieving you of the weekly chores so that you can focus on your career advancement
One thing is for sure, you’re going to be impressed with the work of our cleaners. Rest assured the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.
If you are not satisfied with our service, we wish to hear your concern. tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.
Once you are part of the Premium Cleaning family, we are confident that you’re going to recommend our referral services to your friends and family. With that said, your satisfaction is absolutely a priority for us.
We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home! You can either go to our website or download our Premium Clean Services app from App Store or Google Play Store. Simply select the most suitable service for you and let us know your preferences as well as special instructions so we can tailor fit our service to you. See, it’s quick and easy!
You can trust our Credit Card payment method is fully encrypted to provide 100% safety to you. Take note that you are not paying at the time of booking. A hold will be placed on your account the day before serving or 24 hours prior to the service.
With this, you will only be charged once the service has been completed. Of course, we want you to be happy with our service that’s why we have the 100% satisfaction guaranteed. We encourage you to take a few minutes to fill in our automated review system so we can enhance our services for you.
In order to pursue booking, we need credit card services.
We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.
Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.
You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!
Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.
If you are not satisfied with our service, we wish to hear your concern. Tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.
We take pride in building successful relationships with our customers. We are helping people to save their time and helping them have a better life. We have set up an automatic review process after every cleaning. With that, you can review your cleaner as well as their service. You will receive multiple communication reminders throughout your booking for the service process.
You can call us at 0800 786 780 or drop us an email at firstname.lastname@example.org. Otherwise, you can also feel free to connect with us through our social media and official website live chat. Rest assured that you will receive an immediate response as our support works 24/7 to cater to all your needs.