About Us
Our History
FOUNDED ON EXPERIENCE, GREW BY DEDICATION
Our journey began with a simple goal: to cut costs on household cleaning expenses. Today, Premium Clean has evolved into a multinational, multi-surface cleaning enterprise, with thousands of employees servicing over 3000 homes and commercial spaces over the course of time
Our foundation in cutting-edge science and technology, combined with our unwavering commitment to becoming the most trusted name in the house cleaning industry, has been instrumental in propelling our success.
Overview and Welcome
"Our vision for everyone in our community is to focus on what truly matters."
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Premium Clean was founded in 2016 with a strong vision to help families and professionals achieve a healthy work-life balance. We understand that in today's fast-paced world, people often forget to care for themselves and their loved ones. That's why our company is dedicated to providing high-quality cleaning services that free up our clients' time, so they can focus on what matters the most.
Although our journey has not been without its challenges, we are proud to say that we have built a loyal customer base in our humble community. Our success is a testament to our commitment to excellence and our passion for serving others.
Premium Clean's Pillars to Service and Success:
"Community well-being is at the heart of everything we do."
Improve Quality of Life
A clean and organized home or workplace can help our clients achieve a healthy work-life balance. That's why we strive to improve their lives by taking care of the cleaning and maintenance tasks, so they can focus on what matters most.
Nurture, Happy, and Healthy Homes
We believe a clean home is happy and healthy. Our team of dedicated professionals is committed to creating a clean and safe environment for our clients and their loved ones. We also provide endless opportunities for our team to grow and develop their careers and skills.
Provide Customer-Centric Service
We are committed to providing a personalized, customer-centric service that exceeds their expectations. We prioritize client satisfaction and go the extra mile to meet their needs, even when unexpected challenges arise.
We proudly embody these pillars in all aspects of our service. Every home and workplace deserves a clean and healthy environment, and we are committed to delivering exceptional cleaning services that meet the unique needs of our clients. As we invite you to join our family, we want to share our strong and promising vision.
With our professional and reliable team, we aim to positively impact our society by promoting a healthy work-life balance and creating happy and healthy homes.
We invite you to join us on our journey and embody our vision of sparking societal change through quality cleaning services. Through this humble but huge step, we can make a difference. And create a cleaner, healthier, and happier world.
Why Clients Prefer Premium Clean
"We take pride in being more than just a cleaning company."
Our team is dedicated to embodying our brand's values, vision, and mission in everything we do. By caring for ourselves and each other, we can provide exceptional cleaning services that truly make a difference in our clients' lives.
Our commitment to excellence is reflected in the state-of-the-art technology and equipment we use to deliver high-quality cleaning services. From basic cleaning to deep cleaning, we go above. and beyond to ensure our clients achieve a happy and healthy home while maintaining a proper work-life balance.
Our focus on community service sets us apart from other cleaning companies. By making community service a core brand value, we can provide exceptional cleaning services while positively impacting our society.
Operation and Compliance
Our Brand Values
"We work hard to positively impact our client's lives and the communities we serve."
Our brand values are at the heart of everything we do and serve as our company's pillars. These values ensure that all our franchise partners and employees work towards the same vision.
These brand values are rooted in our deep commitment to quality, community, and excellence. Which serves as the guiding principles that define who we are as a company. We are passionate, honest, innovative, and committed to exceptional services.
Our 3 Core Values
Quality
We are committed to delivering high-quality cleaning services that meet the unique needs of our clients. We strive for excellence in everything we do, from our equipment and cleaning products to our team's training and customer service.
Community
We believe in the power of community and are dedicated to positively impacting the world. We are passionate about serving our community and creating happy and healthy homes for our clients.
Transparency
We believe in transparency and honesty in all aspects of our business, from our pricing and payment system to our communication with our clients. We are committed to building trust with our clients by being transparent in our actions and decisions.
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Our Commitment to Our Customers
"At Premium Clean, our commitments to our customers are unwavering. We stand behind our work and are dedicated to providing exceptional services that exceed our client's expectations."
Simplifying our clients' lives
We understand that maintaining a healthy work-life balance is essential. We aim to provide endless opportunities for our clients by taking on the weight of carrying the healthiness and integrity of their homes. Our professional cleaners are highly trained to use state-of-the-art equipment and eco-friendly cleaning products to ensure that our client's homes are thoroughly cleaned and maintained.
Customer satisfaction
We value every voice and believe customer satisfaction is crucial. That's why we consistently strive to provide excellent services that revolve around customer satisfaction. Our team is committed to open communication, personalized cleaning plans, and flexible scheduling options to meet our client's needs.
Serving our community
We take pride in serving and harnessing our professional cleaners' strengths and skills. We understand that each home is unique, and we tailor our cleaning services to meet our client's specific needs. We aim to ensure our clients have a happy and healthy home while maintaining a proper work-life balance.
OUR TEAM
Without the expertise and skills of our team, we won't reach the status of success we are experiencing today.
Each member of our team contributes their fair share of the workload and fully understands what their responsibilities are and where they fit in with the running of the business.
Priyanka
DIRECTOR
Alisha
Human Resource Executive
Ravinder
Customer Service Manager
Jennifer
Customer Service Manager
Neil
Customer Onboard Specialist
Princess
Sales Associate
Cindy
Sales Associate
Norjie
Dispute Resolution Officer
Marie
Customer Success
Ronald
Customer Success
Haide
Customer Success
Precious
Recruitment Coordinator
Nargis
Recruitment Coordinator
Jennilyn
Dispute and Customer Experience Officer
Mike
Customer Sales Executive
Luzelle
Recruitment Coordinator
Your Gotta Love It Guarantee!
Our commitment goes beyond cleanliness - we promise to resolve any concerns or issues fully within 72 hours. Your satisfaction is our priority, ensuring that every experience with Premium Clean leaves you smiling.
What our Clients Say...
Don't take our word for it! Here are some things our clients have to say about our cleaning services.
Frequently Asked Questions
Your Smile Guaranteed Each and Everytime
If our cleaning service falls short of your satisfaction, we ensure to make it right! Book only from the Highly Rated Cleaning Services Company in New Zealand.