We value the money you invest in our services, with that we let you meet our cleaners so you can set up expectations from them.
More Time for you:Â Through our online booking system you can schedule your weekly, bi-weekly, and monthly cleaning schedules at once and forget about chores. Spend time focusing on your loved ones and on yourself while our cleaners give your place the sparkle it deserves.
Online Convenience: You only need less than 60 seconds to book an online appointment either through our official website or Premium Cleaning App. we streamlined the booking process into 3 simple steps:
- Select a service that matches your needs
- ChooseÂ your preferred date and time
- Update your special instructions then make your appointment
5 Star Customer Service:Â We strive to resolve any issues on the same day. Our customer service team is available 24/7 to answer your questions. You can contact us through our multiple channels including Call, Email, and Webchat.
Highly-rated Cleaners:Â Part of our corporate responsibility is to compensate our cleaners fairly.Â Given our rigorous vetting process, we only employ passionate and experienced cleaners. With that, we give them the pay they deserve.
Fair Fixed Price: We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs.
Tailored Cleaning Services: Our years of experience in the industry allowed us to understand the market and its ever-changing cleaning needs. From Standard regular cleaning and Move Out/In cleaning to Deep cleaning, we continuously study cleaning techniques to innovate our services and improve our checklist as well as introduce new service packages.
We also cater to your personal requirements which is why we enable you to optimize your cleaning service according to your needs by creating your own checklist.
100% Satisfaction Guarantee:Â One thing is for sure, youâ€™re going to be impressed with the work of our cleaners. Rest assured the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.
If you are not satisfied with our service, we wish to hear your concern. tell us in the automated review system and we will send a new cleaner within 48 hours.Â Part of our promise for 100% guaranteed satisfaction is freeing you of additional charges.
Once you are part of the Premium Cleaning family, we are confident that you’re going to recommend our referral services to your friends and family. With that said, your satisfaction is absolutely a priority for us.