What do I get with Premium Clean services?

Category: About Premium Clean

We value the money you invest in our cleaning services; with that, we invite you to meet our cleaners so you can set expectations for them.

More Time for you: Through our online booking system, you can schedule your weekly, bi-weekly, and monthly cleaning schedules at once and forget about chores. Spend time focusing on your loved ones and on yourself while our cleaners give your place the sparkle it deserves.

Online Convenience: You only need less than 60 seconds to book an online appointment either through our official website or the Premium Cleaning App. We streamlined the booking process into 3 simple steps:

  1. Select a service that matches your needs
  2. Choose  your preferred date and time
  3. Update your special instructions, then make your appointment

5 Star Customer Service: We strive to resolve any issues on the same day. Our customer service team is available 24/7 to answer your questions. You can contact us through our multiple channels, including call, email, and webchat.

Highly rated Cleaners: Part of our corporate responsibility is to compensate our cleaners fairly.  Given our rigorous vetting process, we only employ passionate and experienced cleaners. With that, we give them the pay they deserve.

Fair Fixed Price: We believe in honesty and transparency. Our flat-rate prices are published on the website to provide value for money, with a fixed price based on the service and no hidden costs.

Tailored Cleaning Services: Our years of industry experience have enabled us to understand the market and its ever-changing cleaning needs. From standard regular cleaning and end-of-tenancy cleaning to deep cleaning, we continually study cleaning techniques to innovate our services, improve our checklist, and introduce new service packages.

We also cater to your personal requirements, which is why we enable you to optimise your cleaning service by creating your own checklist.

100% Satisfaction Guarantee: One thing is for sure, you’re going to be impressed with the work of our cleaners. Rest assured, the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.

If you are not satisfied with our service, we wish to hear your concerns. Tell us in the automated review system, and we will send a new cleaner within 48 hours. Part of our promise of 100% guaranteed satisfaction is to free you from additional charges.

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