Frequently Asked Questions

We are always available to answer your queries but here are answers to a few of your frequently asked questions.

Hey there! You have questions, we have the answers!

Listed below are some of the frequently asked questions that we have received from our clients and customers regarding our company, Premium Clean, our services, and booking procedures.To make it easier for you, we have included explanation videos and articles.

About Premium Clean
Here is our step-by-step carpet cleaning process. We take our time cleaning your carpet to ensure that all pet fur, stains, and other debris are removed.
  1. Pre-assessment: We always take a good look at your carpet so that we can understand its condition and determine its individual requirements.
  2. Vacuuming the carpet:  In this step, we vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly thus cleaning it in with far more efficiency.
  3. Quick Wash & Deodorizing: This step plays an important role in removing the dust and dirt from the carpet. It also provides the perfect base from which allows steam to clean your carpet. We also deodorize to add a fresh fragrance and clean feel to your carpet. Aside from that, deodorizing also means your carpet requires less drying time and achieves a great result overall.
About our Cleaners

Here is our step-by-step carpet cleaning process. We take our time cleaning your carpet to ensure that all pet fur, stains, and other debris are removed.

  1. Pre-assessment: We always take a good look at your carpet so that we can understand its condition and determine its individual requirements.
  2. Vacuuming the carpet:  In this step, we vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly thus cleaning it in with far more efficiency.
  3. Quick Wash & Deodorizing: This step plays an important role in removing the dust and dirt from the carpet. It also provides the perfect base from which allows steam to clean your carpet. We also deodorize to add a fresh fragrance and clean feel to your carpet. Aside from that, deodorizing also means your carpet requires less drying time and achieves a great result overall.
About our Cleaning Services

Here is our step-by-step carpet cleaning process. We take our time cleaning your carpet to ensure that all pet fur, stains, and other debris are removed.

  1. Pre-assessment: We always take a good look at your carpet so that we can understand its condition and determine its individual requirements.
  2. Vacuuming the carpet:  In this step, we vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly thus cleaning it in with far more efficiency.
  3. Quick Wash & Deodorizing: This step plays an important role in removing the dust and dirt from the carpet. It also provides the perfect base from which allows steam to clean your carpet. We also deodorize to add a fresh fragrance and clean feel to your carpet. Aside from that, deodorizing also means your carpet requires less drying time and achieves a great result overall.
About our Booking Process

Here is our step-by-step carpet cleaning process. We take our time cleaning your carpet to ensure that all pet fur, stains, and other debris are removed.

  1. Pre-assessment: We always take a good look at your carpet so that we can understand its condition and determine its individual requirements.
  2. Vacuuming the carpet:  In this step, we vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly thus cleaning it in with far more efficiency.
  3. Quick Wash & Deodorizing: This step plays an important role in removing the dust and dirt from the carpet. It also provides the perfect base from which allows steam to clean your carpet. We also deodorize to add a fresh fragrance and clean feel to your carpet. Aside from that, deodorizing also means your carpet requires less drying time and achieves a great result overall.
About our Customer Support

Here is our step-by-step carpet cleaning process. We take our time cleaning your carpet to ensure that all pet fur, stains, and other debris are removed.

  1. Pre-assessment: We always take a good look at your carpet so that we can understand its condition and determine its individual requirements.
  2. Vacuuming the carpet:  In this step, we vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly thus cleaning it in with far more efficiency.
  3. Quick Wash & Deodorizing: This step plays an important role in removing the dust and dirt from the carpet. It also provides the perfect base from which allows steam to clean your carpet. We also deodorize to add a fresh fragrance and clean feel to your carpet. Aside from that, deodorizing also means your carpet requires less drying time and achieves a great result overall.
Before the Cleaning Service

Here is our step-by-step carpet cleaning process. We take our time cleaning your carpet to ensure that all pet fur, stains, and other debris are removed.

  1. Pre-assessment: We always take a good look at your carpet so that we can understand its condition and determine its individual requirements.
  2. Vacuuming the carpet:  In this step, we vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly thus cleaning it in with far more efficiency.
  3. Quick Wash & Deodorizing: This step plays an important role in removing the dust and dirt from the carpet. It also provides the perfect base from which allows steam to clean your carpet. We also deodorize to add a fresh fragrance and clean feel to your carpet. Aside from that, deodorizing also means your carpet requires less drying time and achieves a great result overall.
During the Cleaning Service

Here is our step-by-step carpet cleaning process. We take our time cleaning your carpet to ensure that all pet fur, stains, and other debris are removed.

  1. Pre-assessment: We always take a good look at your carpet so that we can understand its condition and determine its individual requirements.
  2. Vacuuming the carpet:  In this step, we vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly thus cleaning it in with far more efficiency.
  3. Quick Wash & Deodorizing: This step plays an important role in removing the dust and dirt from the carpet. It also provides the perfect base from which allows steam to clean your carpet. We also deodorize to add a fresh fragrance and clean feel to your carpet. Aside from that, deodorizing also means your carpet requires less drying time and achieves a great result overall.
Other FAQs

Here is our step-by-step carpet cleaning process. We take our time cleaning your carpet to ensure that all pet fur, stains, and other debris are removed.

  1. Pre-assessment: We always take a good look at your carpet so that we can understand its condition and determine its individual requirements.
  2. Vacuuming the carpet:  In this step, we vacuum the carpet thoroughly to get rid of any loose dirt and dust of the upper layer of the carpet. This allows our cleaning agent to reach deep into your carpet quickly thus cleaning it in with far more efficiency.
  3. Quick Wash & Deodorizing: This step plays an important role in removing the dust and dirt from the carpet. It also provides the perfect base from which allows steam to clean your carpet. We also deodorize to add a fresh fragrance and clean feel to your carpet. Aside from that, deodorizing also means your carpet requires less drying time and achieves a great result overall.

Book a cleaner today

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0800 786 780

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