Most Frequently Asked Questions
Listed below are some of the frequently asked questions that we have received from our clients and customers regarding our company, Premium Clean, our services, and booking procedures.
To make it easier for you, we have included explanation videos and articles.
About Premium Clean
We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.
Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.
We can make your life better by…
- Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
- Freeing your schedule so you can spend more quality time with your family and friends
- Relieving you of the weekly chores so that you can focus on your career advancement
Yes, our cleaners are covered by Public Liability Insurance. This means you can have peace of mind, knowing you are protected against damage or injury resulting from our cleaners’ negligence. Our company and cleaners are covered with Ando Insurance. With Premium Clean, you can rest assured that you are covered with comprehensive insurance policies in unprecedented time.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews are background checks. From there on, we conduct reference, police, work history, and identification checks on applicants prior to hiring.
We hire passionate, reliable, and trustworthy local cleaners. When you book your services, you can expect to be treated with excellence. Rest assured, our premium cleaners have undergone strict recruitment processes, including supplemental checks such as police clearance, background checks, and work history checks.
Our cleaners are trained to handle jobs ranging from small to large. We have different varieties of cleaners who specialise in different types of cleaning. Trained to be attentive to detail, our cleaners will surely meet or exceed your expectations.
In a nutshell, Premium Clean can take the stress out of your life by providing a range of hassle-free services in 60 seconds. Check out the video below for a brief explanation of our services.
Yes, you may request another cleaner. We will always work to be the best for you. With that said, your feedback is very important to us. To ensure excellent service, we use an automated review system. After every cleaning service, you will receive an email notification requesting a review of our cleaner and their service.
At Premium Clean, our goal is to find skilled and passionate cleaners who can deliver the best cleaning services to you.
Before anything else, we guarantee you that we only recruit cleaners with at least a year of experience. With that, only 2% of applicants actually make it through the following screening process.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone call interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews is the background check. From there on, we conduct reference checks, police checks, work history examinations, and identification checks on applicants prior to hiring.
About our Cleaners
To guarantee you that our cleaners are prepared and well-versed prior to accepting jobs through our premium cleaning app, we arrange a 2-day workshop for them.
Attendance at the workshop is compulsory for our cleaners. We do this to enhance their skills and increase their knowledge. Aside from that, we want to give you the peace of mind that our cleaners are competent, knowledgeable, and equipped with the right tools to provide a premium cleaning experience to you.
We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.
Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.
We can make your life better by…
- Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
- Freeing your schedule so you can spend more quality time with your family and friends
- Relieving you of the weekly chores so that you can focus on your career advancement
Yes, our cleaners are covered by Public Liability Insurance. This means you can have peace of mind, knowing you are protected against damage or injury resulting from our cleaners’ negligence. Our company and cleaners are covered with Ando Insurance. With Premium Clean, you can rest assured that you are covered with comprehensive insurance policies in unprecedented time.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews are background checks. From there on, we conduct reference, police, work history, and identification checks on applicants prior to hiring.
We hire passionate, reliable, and trustworthy local cleaners. When you book your services, you can expect to be treated with excellence. Rest assured, our premium cleaners have undergone strict recruitment processes, including supplemental checks such as police clearance, background checks, and work history checks.
Our cleaners are trained to handle jobs ranging from small to large. We have different varieties of cleaners who specialise in different types of cleaning. Trained to be attentive to detail, our cleaners will surely meet or exceed your expectations.
In a nutshell, Premium Clean can take the stress out of your life by providing a range of hassle-free services in 60 seconds. Check out the video below for a brief explanation of our services.
Yes, you may request another cleaner. We will always work to be the best for you. With that said, your feedback is very important to us. To ensure excellent service, we use an automated review system. After every cleaning service, you will receive an email notification requesting a review of our cleaner and their service.
At Premium Clean, our goal is to find skilled and passionate cleaners who can deliver the best cleaning services to you.
Before anything else, we guarantee you that we only recruit cleaners with at least a year of experience. With that, only 2% of applicants actually make it through the following screening process.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone call interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews is the background check. From there on, we conduct reference checks, police checks, work history examinations, and identification checks on applicants prior to hiring.
About our Cleaning Services
To guarantee you that our cleaners are prepared and well-versed prior to accepting jobs through our premium cleaning app, we arrange a 2-day workshop for them.
Attendance at the workshop is compulsory for our cleaners. We do this to enhance their skills and increase their knowledge. Aside from that, we want to give you the peace of mind that our cleaners are competent, knowledgeable, and equipped with the right tools to provide a premium cleaning experience to you.
We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.
Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.
We can make your life better by…
- Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
- Freeing your schedule so you can spend more quality time with your family and friends
- Relieving you of the weekly chores so that you can focus on your career advancement
Yes, our cleaners are covered by Public Liability Insurance. This means you can have peace of mind, knowing you are protected against damage or injury resulting from our cleaners’ negligence. Our company and cleaners are covered with Ando Insurance. With Premium Clean, you can rest assured that you are covered with comprehensive insurance policies in unprecedented time.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews are background checks. From there on, we conduct reference, police, work history, and identification checks on applicants prior to hiring.
We hire passionate, reliable, and trustworthy local cleaners. When you book your services, you can expect to be treated with excellence. Rest assured, our premium cleaners have undergone strict recruitment processes, including supplemental checks such as police clearance, background checks, and work history checks.
Our cleaners are trained to handle jobs ranging from small to large. We have different varieties of cleaners who specialise in different types of cleaning. Trained to be attentive to detail, our cleaners will surely meet or exceed your expectations.
In a nutshell, Premium Clean can take the stress out of your life by providing a range of hassle-free services in 60 seconds. Check out the video below for a brief explanation of our services.
Yes, you may request another cleaner. We will always work to be the best for you. With that said, your feedback is very important to us. To ensure excellent service, we use an automated review system. After every cleaning service, you will receive an email notification requesting a review of our cleaner and their service.
At Premium Clean, our goal is to find skilled and passionate cleaners who can deliver the best cleaning services to you.
Before anything else, we guarantee you that we only recruit cleaners with at least a year of experience. With that, only 2% of applicants actually make it through the following screening process.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone call interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews is the background check. From there on, we conduct reference checks, police checks, work history examinations, and identification checks on applicants prior to hiring.
Commercial Cleaning
To guarantee you that our cleaners are prepared and well-versed prior to accepting jobs through our premium cleaning app, we arrange a 2-day workshop for them.
Attendance at the workshop is compulsory for our cleaners. We do this to enhance their skills and increase their knowledge. Aside from that, we want to give you the peace of mind that our cleaners are competent, knowledgeable, and equipped with the right tools to provide a premium cleaning experience to you.
We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.
Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.
We can make your life better by…
- Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
- Freeing your schedule so you can spend more quality time with your family and friends
- Relieving you of the weekly chores so that you can focus on your career advancement
Yes, our cleaners are covered by Public Liability Insurance. This means you can have peace of mind, knowing you are protected against damage or injury resulting from our cleaners’ negligence. Our company and cleaners are covered with Ando Insurance. With Premium Clean, you can rest assured that you are covered with comprehensive insurance policies in unprecedented time.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews are background checks. From there on, we conduct reference, police, work history, and identification checks on applicants prior to hiring.
We hire passionate, reliable, and trustworthy local cleaners. When you book your services, you can expect to be treated with excellence. Rest assured, our premium cleaners have undergone strict recruitment processes, including supplemental checks such as police clearance, background checks, and work history checks.
Our cleaners are trained to handle jobs ranging from small to large. We have different varieties of cleaners who specialise in different types of cleaning. Trained to be attentive to detail, our cleaners will surely meet or exceed your expectations.
In a nutshell, Premium Clean can take the stress out of your life by providing a range of hassle-free services in 60 seconds. Check out the video below for a brief explanation of our services.
Yes, you may request another cleaner. We will always work to be the best for you. With that said, your feedback is very important to us. To ensure excellent service, we use an automated review system. After every cleaning service, you will receive an email notification requesting a review of our cleaner and their service.
At Premium Clean, our goal is to find skilled and passionate cleaners who can deliver the best cleaning services to you.
Before anything else, we guarantee you that we only recruit cleaners with at least a year of experience. With that, only 2% of applicants actually make it through the following screening process.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone call interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews is the background check. From there on, we conduct reference checks, police checks, work history examinations, and identification checks on applicants prior to hiring.
About our Booking Process
To guarantee you that our cleaners are prepared and well-versed prior to accepting jobs through our premium cleaning app, we arrange a 2-day workshop for them.
Attendance at the workshop is compulsory for our cleaners. We do this to enhance their skills and increase their knowledge. Aside from that, we want to give you the peace of mind that our cleaners are competent, knowledgeable, and equipped with the right tools to provide a premium cleaning experience to you.
We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.
Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.
We can make your life better by…
- Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
- Freeing your schedule so you can spend more quality time with your family and friends
- Relieving you of the weekly chores so that you can focus on your career advancement
Yes, our cleaners are covered by Public Liability Insurance. This means you can have peace of mind, knowing you are protected against damage or injury resulting from our cleaners’ negligence. Our company and cleaners are covered with Ando Insurance. With Premium Clean, you can rest assured that you are covered with comprehensive insurance policies in unprecedented time.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews are background checks. From there on, we conduct reference, police, work history, and identification checks on applicants prior to hiring.
We hire passionate, reliable, and trustworthy local cleaners. When you book your services, you can expect to be treated with excellence. Rest assured, our premium cleaners have undergone strict recruitment processes, including supplemental checks such as police clearance, background checks, and work history checks.
Our cleaners are trained to handle jobs ranging from small to large. We have different varieties of cleaners who specialise in different types of cleaning. Trained to be attentive to detail, our cleaners will surely meet or exceed your expectations.
In a nutshell, Premium Clean can take the stress out of your life by providing a range of hassle-free services in 60 seconds. Check out the video below for a brief explanation of our services.
Yes, you may request another cleaner. We will always work to be the best for you. With that said, your feedback is very important to us. To ensure excellent service, we use an automated review system. After every cleaning service, you will receive an email notification requesting a review of our cleaner and their service.
At Premium Clean, our goal is to find skilled and passionate cleaners who can deliver the best cleaning services to you.
Before anything else, we guarantee you that we only recruit cleaners with at least a year of experience. With that, only 2% of applicants actually make it through the following screening process.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone call interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews is the background check. From there on, we conduct reference checks, police checks, work history examinations, and identification checks on applicants prior to hiring.
About our Customer Support
To guarantee you that our cleaners are prepared and well-versed prior to accepting jobs through our premium cleaning app, we arrange a 2-day workshop for them.
Attendance at the workshop is compulsory for our cleaners. We do this to enhance their skills and increase their knowledge. Aside from that, we want to give you the peace of mind that our cleaners are competent, knowledgeable, and equipped with the right tools to provide a premium cleaning experience to you.
We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.
Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.
We can make your life better by…
- Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
- Freeing your schedule so you can spend more quality time with your family and friends
- Relieving you of the weekly chores so that you can focus on your career advancement
Yes, our cleaners are covered by Public Liability Insurance. This means you can have peace of mind, knowing you are protected against damage or injury resulting from our cleaners’ negligence. Our company and cleaners are covered with Ando Insurance. With Premium Clean, you can rest assured that you are covered with comprehensive insurance policies in unprecedented time.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews are background checks. From there on, we conduct reference, police, work history, and identification checks on applicants prior to hiring.
We hire passionate, reliable, and trustworthy local cleaners. When you book your services, you can expect to be treated with excellence. Rest assured, our premium cleaners have undergone strict recruitment processes, including supplemental checks such as police clearance, background checks, and work history checks.
Our cleaners are trained to handle jobs ranging from small to large. We have different varieties of cleaners who specialise in different types of cleaning. Trained to be attentive to detail, our cleaners will surely meet or exceed your expectations.
In a nutshell, Premium Clean can take the stress out of your life by providing a range of hassle-free services in 60 seconds. Check out the video below for a brief explanation of our services.
Yes, you may request another cleaner. We will always work to be the best for you. With that said, your feedback is very important to us. To ensure excellent service, we use an automated review system. After every cleaning service, you will receive an email notification requesting a review of our cleaner and their service.
At Premium Clean, our goal is to find skilled and passionate cleaners who can deliver the best cleaning services to you.
Before anything else, we guarantee you that we only recruit cleaners with at least a year of experience. With that, only 2% of applicants actually make it through the following screening process.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone call interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews is the background check. From there on, we conduct reference checks, police checks, work history examinations, and identification checks on applicants prior to hiring.
Before the Cleaning Service
To guarantee you that our cleaners are prepared and well-versed prior to accepting jobs through our premium cleaning app, we arrange a 2-day workshop for them.
Attendance at the workshop is compulsory for our cleaners. We do this to enhance their skills and increase their knowledge. Aside from that, we want to give you the peace of mind that our cleaners are competent, knowledgeable, and equipped with the right tools to provide a premium cleaning experience to you.
We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.
Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.
We can make your life better by…
- Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
- Freeing your schedule so you can spend more quality time with your family and friends
- Relieving you of the weekly chores so that you can focus on your career advancement
Yes, our cleaners are covered by Public Liability Insurance. This means you can have peace of mind, knowing you are protected against damage or injury resulting from our cleaners’ negligence. Our company and cleaners are covered with Ando Insurance. With Premium Clean, you can rest assured that you are covered with comprehensive insurance policies in unprecedented time.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews are background checks. From there on, we conduct reference, police, work history, and identification checks on applicants prior to hiring.
We hire passionate, reliable, and trustworthy local cleaners. When you book your services, you can expect to be treated with excellence. Rest assured, our premium cleaners have undergone strict recruitment processes, including supplemental checks such as police clearance, background checks, and work history checks.
Our cleaners are trained to handle jobs ranging from small to large. We have different varieties of cleaners who specialise in different types of cleaning. Trained to be attentive to detail, our cleaners will surely meet or exceed your expectations.
In a nutshell, Premium Clean can take the stress out of your life by providing a range of hassle-free services in 60 seconds. Check out the video below for a brief explanation of our services.
Yes, you may request another cleaner. We will always work to be the best for you. With that said, your feedback is very important to us. To ensure excellent service, we use an automated review system. After every cleaning service, you will receive an email notification requesting a review of our cleaner and their service.
At Premium Clean, our goal is to find skilled and passionate cleaners who can deliver the best cleaning services to you.
Before anything else, we guarantee you that we only recruit cleaners with at least a year of experience. With that, only 2% of applicants actually make it through the following screening process.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone call interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews is the background check. From there on, we conduct reference checks, police checks, work history examinations, and identification checks on applicants prior to hiring.
During the Cleaning Service
To guarantee you that our cleaners are prepared and well-versed prior to accepting jobs through our premium cleaning app, we arrange a 2-day workshop for them.
Attendance at the workshop is compulsory for our cleaners. We do this to enhance their skills and increase their knowledge. Aside from that, we want to give you the peace of mind that our cleaners are competent, knowledgeable, and equipped with the right tools to provide a premium cleaning experience to you.
We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.
Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.
We can make your life better by…
- Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
- Freeing your schedule so you can spend more quality time with your family and friends
- Relieving you of the weekly chores so that you can focus on your career advancement
Yes, our cleaners are covered by Public Liability Insurance. This means you can have peace of mind, knowing you are protected against damage or injury resulting from our cleaners’ negligence. Our company and cleaners are covered with Ando Insurance. With Premium Clean, you can rest assured that you are covered with comprehensive insurance policies in unprecedented time.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews are background checks. From there on, we conduct reference, police, work history, and identification checks on applicants prior to hiring.
We hire passionate, reliable, and trustworthy local cleaners. When you book your services, you can expect to be treated with excellence. Rest assured, our premium cleaners have undergone strict recruitment processes, including supplemental checks such as police clearance, background checks, and work history checks.
Our cleaners are trained to handle jobs ranging from small to large. We have different varieties of cleaners who specialise in different types of cleaning. Trained to be attentive to detail, our cleaners will surely meet or exceed your expectations.
In a nutshell, Premium Clean can take the stress out of your life by providing a range of hassle-free services in 60 seconds. Check out the video below for a brief explanation of our services.
Yes, you may request another cleaner. We will always work to be the best for you. With that said, your feedback is very important to us. To ensure excellent service, we use an automated review system. After every cleaning service, you will receive an email notification requesting a review of our cleaner and their service.
At Premium Clean, our goal is to find skilled and passionate cleaners who can deliver the best cleaning services to you.
Before anything else, we guarantee you that we only recruit cleaners with at least a year of experience. With that, only 2% of applicants actually make it through the following screening process.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone call interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews is the background check. From there on, we conduct reference checks, police checks, work history examinations, and identification checks on applicants prior to hiring.
Other FAQs
To guarantee you that our cleaners are prepared and well-versed prior to accepting jobs through our premium cleaning app, we arrange a 2-day workshop for them.
Attendance at the workshop is compulsory for our cleaners. We do this to enhance their skills and increase their knowledge. Aside from that, we want to give you the peace of mind that our cleaners are competent, knowledgeable, and equipped with the right tools to provide a premium cleaning experience to you.
We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.
Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.
We can make your life better by…
- Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
- Freeing your schedule so you can spend more quality time with your family and friends
- Relieving you of the weekly chores so that you can focus on your career advancement
Yes, our cleaners are covered by Public Liability Insurance. This means you can have peace of mind, knowing you are protected against damage or injury resulting from our cleaners’ negligence. Our company and cleaners are covered with Ando Insurance. With Premium Clean, you can rest assured that you are covered with comprehensive insurance policies in unprecedented time.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews are background checks. From there on, we conduct reference, police, work history, and identification checks on applicants prior to hiring.
We hire passionate, reliable, and trustworthy local cleaners. When you book your services, you can expect to be treated with excellence. Rest assured, our premium cleaners have undergone strict recruitment processes, including supplemental checks such as police clearance, background checks, and work history checks.
Our cleaners are trained to handle jobs ranging from small to large. We have different varieties of cleaners who specialise in different types of cleaning. Trained to be attentive to detail, our cleaners will surely meet or exceed your expectations.
In a nutshell, Premium Clean can take the stress out of your life by providing a range of hassle-free services in 60 seconds. Check out the video below for a brief explanation of our services.
Yes, you may request another cleaner. We will always work to be the best for you. With that said, your feedback is very important to us. To ensure excellent service, we use an automated review system. After every cleaning service, you will receive an email notification requesting a review of our cleaner and their service.
At Premium Clean, our goal is to find skilled and passionate cleaners who can deliver the best cleaning services to you.
Before anything else, we guarantee you that we only recruit cleaners with at least a year of experience. With that, only 2% of applicants actually make it through the following screening process.
Our applicants go through our custom online cleaning skills test. Once they pass this, a phone call interview will follow. We do this to narrow down the number of applicants invited to the next step of the recruitment process.
Those who demonstrate competence and passion move on to the next step: the face-to-face interview. In this phase, we ask them a series of questions to learn more about their character and their knowledge of cleaning. Every successful applicant moves to the orientation phase with our operations team.
Succeeding the test and intensive interviews is the background check. From there on, we conduct reference checks, police checks, work history examinations, and identification checks on applicants prior to hiring.
