Frequently Asked Questions

We are always available to answer your queries but here are answers to a few of your frequently asked questions.

Hey there! You have questions, we have the answers!

Listed below are some of the frequently asked questions that we have received from our clients and customers regarding our company, Premium Clean, our services, and booking procedures.To make it easier for you, we have included explanation videos and articles.

About Premium Clean
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions. We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

You can call us at 0800 786 780 or drop us an email at support@premiumclean.co.nz. Otherwise, you can also feel free to connect with us through our social media and official website live chat. Rest assured that you will receive an immediate response as our support works 24/7 to cater to all your needs.

We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.

Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.

We can make your life better by…

  • Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
  • Freeing your schedule so you can spend more quality time with your family and friends
  • Relieving you of the weekly chores so that you can focus on your career advancement

If you are not satisfied with our service, we wish to hear your concern. Tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

We take pride in building successful relationships with our customers. We are helping people to save their time and helping them have a better life. We have set up an automatic review process after every cleaning. With that, you can review your cleaner as well as their service. You will receive multiple communication reminders throughout your booking for the service process.

Hey there! Are you looking for general cleaning where all of your nooks, walls, and crevices are wiped clean? Did you have a general clean-up a couple of weeks ago and wanted to maintain the cleanliness of your home?

If you are struggling to squeeze chores into your schedule, Premium Cleaning services have got you covered! Typically, clients who ask for a standard cleaning are the ones who do not need a detailed checklist. Premium Services can cover all parts of your home. From the living room, kitchen to the bedrooms and bathrooms.

One thing is for sure, you’re going to be impressed with the work of our cleaners. Rest assured the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.

If you are not satisfied with our service, we wish to hear your concern. tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

Once you are part of the Premium Cleaning family, we are confident that you’re going to recommend our referral services to your friends and family. With that said, your satisfaction is absolutely a priority for us.

Category: House Cleaning

Premium Cleaning is a top-rated Domestic & Commercial cleaning service. We deliver services nationwide. We have amazing customer reviews and unparalleled customer support. We’re completely tech-enabled with an app to book online within 60 seconds, which you can use to track your cleaner. Our cleaners go through a rigorous vetting process before we bring them in, they use the Premium Cleaning app to understand your requirements. We value our customers and believe in providing you with better results from our service and help make your life easier and “give back your time.

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

About our Cleaners

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

You can call us at 0800 786 780 or drop us an email at support@premiumclean.co.nz. Otherwise, you can also feel free to connect with us through our social media and official website live chat. Rest assured that you will receive an immediate response as our support works 24/7 to cater to all your needs.

We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.

Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.

We can make your life better by…

  • Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
  • Freeing your schedule so you can spend more quality time with your family and friends
  • Relieving you of the weekly chores so that you can focus on your career advancement

If you are not satisfied with our service, we wish to hear your concern. Tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

We take pride in building successful relationships with our customers. We are helping people to save their time and helping them have a better life. We have set up an automatic review process after every cleaning. With that, you can review your cleaner as well as their service. You will receive multiple communication reminders throughout your booking for the service process.

Hey there! Are you looking for general cleaning where all of your nooks, walls, and crevices are wiped clean? Did you have a general clean-up a couple of weeks ago and wanted to maintain the cleanliness of your home?

If you are struggling to squeeze chores into your schedule, Premium Cleaning services have got you covered! Typically, clients who ask for a standard cleaning are the ones who do not need a detailed checklist. Premium Services can cover all parts of your home. From the living room, kitchen to the bedrooms and bathrooms.

One thing is for sure, you’re going to be impressed with the work of our cleaners. Rest assured the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.

If you are not satisfied with our service, we wish to hear your concern. tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

Once you are part of the Premium Cleaning family, we are confident that you’re going to recommend our referral services to your friends and family. With that said, your satisfaction is absolutely a priority for us.

Category: House Cleaning

Premium Cleaning is a top-rated Domestic & Commercial cleaning service. We deliver services nationwide. We have amazing customer reviews and unparalleled customer support. We’re completely tech-enabled with an app to book online within 60 seconds, which you can use to track your cleaner. Our cleaners go through a rigorous vetting process before we bring them in, they use the Premium Cleaning app to understand your requirements. We value our customers and believe in providing you with better results from our service and help make your life easier and “give back your time.

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

About our Cleaning Services

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

You can call us at 0800 786 780 or drop us an email at support@premiumclean.co.nz. Otherwise, you can also feel free to connect with us through our social media and official website live chat. Rest assured that you will receive an immediate response as our support works 24/7 to cater to all your needs.

We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.

Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.

We can make your life better by…

  • Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
  • Freeing your schedule so you can spend more quality time with your family and friends
  • Relieving you of the weekly chores so that you can focus on your career advancement

If you are not satisfied with our service, we wish to hear your concern. Tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

We take pride in building successful relationships with our customers. We are helping people to save their time and helping them have a better life. We have set up an automatic review process after every cleaning. With that, you can review your cleaner as well as their service. You will receive multiple communication reminders throughout your booking for the service process.

Hey there! Are you looking for general cleaning where all of your nooks, walls, and crevices are wiped clean? Did you have a general clean-up a couple of weeks ago and wanted to maintain the cleanliness of your home?

If you are struggling to squeeze chores into your schedule, Premium Cleaning services have got you covered! Typically, clients who ask for a standard cleaning are the ones who do not need a detailed checklist. Premium Services can cover all parts of your home. From the living room, kitchen to the bedrooms and bathrooms.

One thing is for sure, you’re going to be impressed with the work of our cleaners. Rest assured the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.

If you are not satisfied with our service, we wish to hear your concern. tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

Once you are part of the Premium Cleaning family, we are confident that you’re going to recommend our referral services to your friends and family. With that said, your satisfaction is absolutely a priority for us.

Category: House Cleaning

Premium Cleaning is a top-rated Domestic & Commercial cleaning service. We deliver services nationwide. We have amazing customer reviews and unparalleled customer support. We’re completely tech-enabled with an app to book online within 60 seconds, which you can use to track your cleaner. Our cleaners go through a rigorous vetting process before we bring them in, they use the Premium Cleaning app to understand your requirements. We value our customers and believe in providing you with better results from our service and help make your life easier and “give back your time.

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

About our Booking Process

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

You can call us at 0800 786 780 or drop us an email at support@premiumclean.co.nz. Otherwise, you can also feel free to connect with us through our social media and official website live chat. Rest assured that you will receive an immediate response as our support works 24/7 to cater to all your needs.

We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.

Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.

We can make your life better by…

  • Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
  • Freeing your schedule so you can spend more quality time with your family and friends
  • Relieving you of the weekly chores so that you can focus on your career advancement

If you are not satisfied with our service, we wish to hear your concern. Tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

We take pride in building successful relationships with our customers. We are helping people to save their time and helping them have a better life. We have set up an automatic review process after every cleaning. With that, you can review your cleaner as well as their service. You will receive multiple communication reminders throughout your booking for the service process.

Hey there! Are you looking for general cleaning where all of your nooks, walls, and crevices are wiped clean? Did you have a general clean-up a couple of weeks ago and wanted to maintain the cleanliness of your home?

If you are struggling to squeeze chores into your schedule, Premium Cleaning services have got you covered! Typically, clients who ask for a standard cleaning are the ones who do not need a detailed checklist. Premium Services can cover all parts of your home. From the living room, kitchen to the bedrooms and bathrooms.

One thing is for sure, you’re going to be impressed with the work of our cleaners. Rest assured the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.

If you are not satisfied with our service, we wish to hear your concern. tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

Once you are part of the Premium Cleaning family, we are confident that you’re going to recommend our referral services to your friends and family. With that said, your satisfaction is absolutely a priority for us.

Category: House Cleaning

Premium Cleaning is a top-rated Domestic & Commercial cleaning service. We deliver services nationwide. We have amazing customer reviews and unparalleled customer support. We’re completely tech-enabled with an app to book online within 60 seconds, which you can use to track your cleaner. Our cleaners go through a rigorous vetting process before we bring them in, they use the Premium Cleaning app to understand your requirements. We value our customers and believe in providing you with better results from our service and help make your life easier and “give back your time.

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

About our Customer Support

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

You can call us at 0800 786 780 or drop us an email at support@premiumclean.co.nz. Otherwise, you can also feel free to connect with us through our social media and official website live chat. Rest assured that you will receive an immediate response as our support works 24/7 to cater to all your needs.

We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.

Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.

We can make your life better by…

  • Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
  • Freeing your schedule so you can spend more quality time with your family and friends
  • Relieving you of the weekly chores so that you can focus on your career advancement

If you are not satisfied with our service, we wish to hear your concern. Tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

We take pride in building successful relationships with our customers. We are helping people to save their time and helping them have a better life. We have set up an automatic review process after every cleaning. With that, you can review your cleaner as well as their service. You will receive multiple communication reminders throughout your booking for the service process.

Hey there! Are you looking for general cleaning where all of your nooks, walls, and crevices are wiped clean? Did you have a general clean-up a couple of weeks ago and wanted to maintain the cleanliness of your home?

If you are struggling to squeeze chores into your schedule, Premium Cleaning services have got you covered! Typically, clients who ask for a standard cleaning are the ones who do not need a detailed checklist. Premium Services can cover all parts of your home. From the living room, kitchen to the bedrooms and bathrooms.

One thing is for sure, you’re going to be impressed with the work of our cleaners. Rest assured the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.

If you are not satisfied with our service, we wish to hear your concern. tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

Once you are part of the Premium Cleaning family, we are confident that you’re going to recommend our referral services to your friends and family. With that said, your satisfaction is absolutely a priority for us.

Category: House Cleaning

Premium Cleaning is a top-rated Domestic & Commercial cleaning service. We deliver services nationwide. We have amazing customer reviews and unparalleled customer support. We’re completely tech-enabled with an app to book online within 60 seconds, which you can use to track your cleaner. Our cleaners go through a rigorous vetting process before we bring them in, they use the Premium Cleaning app to understand your requirements. We value our customers and believe in providing you with better results from our service and help make your life easier and “give back your time.

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

Before the Cleaning Service

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

You can call us at 0800 786 780 or drop us an email at support@premiumclean.co.nz. Otherwise, you can also feel free to connect with us through our social media and official website live chat. Rest assured that you will receive an immediate response as our support works 24/7 to cater to all your needs.

We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.

Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.

We can make your life better by…

  • Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
  • Freeing your schedule so you can spend more quality time with your family and friends
  • Relieving you of the weekly chores so that you can focus on your career advancement

If you are not satisfied with our service, we wish to hear your concern. Tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

We take pride in building successful relationships with our customers. We are helping people to save their time and helping them have a better life. We have set up an automatic review process after every cleaning. With that, you can review your cleaner as well as their service. You will receive multiple communication reminders throughout your booking for the service process.

Hey there! Are you looking for general cleaning where all of your nooks, walls, and crevices are wiped clean? Did you have a general clean-up a couple of weeks ago and wanted to maintain the cleanliness of your home?

If you are struggling to squeeze chores into your schedule, Premium Cleaning services have got you covered! Typically, clients who ask for a standard cleaning are the ones who do not need a detailed checklist. Premium Services can cover all parts of your home. From the living room, kitchen to the bedrooms and bathrooms.

One thing is for sure, you’re going to be impressed with the work of our cleaners. Rest assured the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.

If you are not satisfied with our service, we wish to hear your concern. tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

Once you are part of the Premium Cleaning family, we are confident that you’re going to recommend our referral services to your friends and family. With that said, your satisfaction is absolutely a priority for us.

Category: House Cleaning

Premium Cleaning is a top-rated Domestic & Commercial cleaning service. We deliver services nationwide. We have amazing customer reviews and unparalleled customer support. We’re completely tech-enabled with an app to book online within 60 seconds, which you can use to track your cleaner. Our cleaners go through a rigorous vetting process before we bring them in, they use the Premium Cleaning app to understand your requirements. We value our customers and believe in providing you with better results from our service and help make your life easier and “give back your time.

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

During the Cleaning Service

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

You can call us at 0800 786 780 or drop us an email at support@premiumclean.co.nz. Otherwise, you can also feel free to connect with us through our social media and official website live chat. Rest assured that you will receive an immediate response as our support works 24/7 to cater to all your needs.

We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.

Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.

We can make your life better by…

  • Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
  • Freeing your schedule so you can spend more quality time with your family and friends
  • Relieving you of the weekly chores so that you can focus on your career advancement

If you are not satisfied with our service, we wish to hear your concern. Tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

We take pride in building successful relationships with our customers. We are helping people to save their time and helping them have a better life. We have set up an automatic review process after every cleaning. With that, you can review your cleaner as well as their service. You will receive multiple communication reminders throughout your booking for the service process.

Hey there! Are you looking for general cleaning where all of your nooks, walls, and crevices are wiped clean? Did you have a general clean-up a couple of weeks ago and wanted to maintain the cleanliness of your home?

If you are struggling to squeeze chores into your schedule, Premium Cleaning services have got you covered! Typically, clients who ask for a standard cleaning are the ones who do not need a detailed checklist. Premium Services can cover all parts of your home. From the living room, kitchen to the bedrooms and bathrooms.

One thing is for sure, you’re going to be impressed with the work of our cleaners. Rest assured the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.

If you are not satisfied with our service, we wish to hear your concern. tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

Once you are part of the Premium Cleaning family, we are confident that you’re going to recommend our referral services to your friends and family. With that said, your satisfaction is absolutely a priority for us.

Category: House Cleaning

Premium Cleaning is a top-rated Domestic & Commercial cleaning service. We deliver services nationwide. We have amazing customer reviews and unparalleled customer support. We’re completely tech-enabled with an app to book online within 60 seconds, which you can use to track your cleaner. Our cleaners go through a rigorous vetting process before we bring them in, they use the Premium Cleaning app to understand your requirements. We value our customers and believe in providing you with better results from our service and help make your life easier and “give back your time.

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

Other FAQs

Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or the mobile app, you’ll be prompted to give us entry instructions.

We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders through text message or email prior to the day of service to avoid the failure of cleaners to enter your home and begin their duties.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

Do you wish to reschedule your cleaning appointment due to a conflict of schedule or other personal reasons? Regardless of that, we will surely help you find the best time we can visit your home.

You can contact us for rescheduling in three ways. First, you can simply send our support team an email explaining your concerns. Second, log in to your premium cleaning account through our website. And third, use the features of our mobile application for an enhanced digital experience!

Please do not hesitate to contact us to reschedule your appointment. We will gladly serve you!

You can call us at 0800 786 780 or drop us an email at support@premiumclean.co.nz. Otherwise, you can also feel free to connect with us through our social media and official website live chat. Rest assured that you will receive an immediate response as our support works 24/7 to cater to all your needs.

We are one of the most competitive cleaning companies in your local area. We have the right resources to schedule professional cleaners within 60 seconds by using our Premium Cleaning application.

Busy parents and pet lovers choose to invest in our expert domestic cleaning services through our platform. Our cleaners ensure your home environment is safe by using eco-friendly chemicals.

We can make your life better by…

  • Intensively cleaning every corner of your house so you can enjoy a fresh and clean home
  • Freeing your schedule so you can spend more quality time with your family and friends
  • Relieving you of the weekly chores so that you can focus on your career advancement

If you are not satisfied with our service, we wish to hear your concern. Tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

We take pride in building successful relationships with our customers. We are helping people to save their time and helping them have a better life. We have set up an automatic review process after every cleaning. With that, you can review your cleaner as well as their service. You will receive multiple communication reminders throughout your booking for the service process.

Hey there! Are you looking for general cleaning where all of your nooks, walls, and crevices are wiped clean? Did you have a general clean-up a couple of weeks ago and wanted to maintain the cleanliness of your home?

If you are struggling to squeeze chores into your schedule, Premium Cleaning services have got you covered! Typically, clients who ask for a standard cleaning are the ones who do not need a detailed checklist. Premium Services can cover all parts of your home. From the living room, kitchen to the bedrooms and bathrooms.

One thing is for sure, you’re going to be impressed with the work of our cleaners. Rest assured the cleaners will tackle every nook and cranny in your home to ensure you receive quality service.

If you are not satisfied with our service, we wish to hear your concern. tell us in the automated review system and we will send a new cleaner within 48 hours. Part of our promise for a 100% guaranteed satisfaction is freeing you of additional charges.

Once you are part of the Premium Cleaning family, we are confident that you’re going to recommend our referral services to your friends and family. With that said, your satisfaction is absolutely a priority for us.

Category: House Cleaning

Premium Cleaning is a top-rated Domestic & Commercial cleaning service. We deliver services nationwide. We have amazing customer reviews and unparalleled customer support. We’re completely tech-enabled with an app to book online within 60 seconds, which you can use to track your cleaner. Our cleaners go through a rigorous vetting process before we bring them in, they use the Premium Cleaning app to understand your requirements. We value our customers and believe in providing you with better results from our service and help make your life easier and “give back your time.

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

Book a cleaner today

Get your weekend back with our regular, catchup or once off cleans.

Call our friendly team

0800 786 780

Or book online in 60 seconds

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