Frequently Asked Questions

We are always available to answer your queries but here are answers to a few of your frequently asked questions.

Hey there! You have questions, we have the answers!

Listed below are some of the frequently asked questions that we have received from our clients and customers regarding our company, Premium Clean, our services, and booking procedures.To make it easier for you, we have included explanation videos and articles.

About Premium Clean
Right now we are available to cater to areas such as Auckland, Rotorua, Palmerston North, Wellington, Dunedin, Christchurch, Hamilton, and Nelson. The good news is, we are working to make it available as well as to expand our coverage until we can deliver service to all corners of New Zealand. If you can’t find the service you need in your location, give us a call and let’s work things out!

Unless our cleaners reach out and inform you of possible delays, we guarantee that they will be right on your doorstep prior to the scheduled time. With this, they can maximize their cleaning time and be able to have a conversation with you prior to the execution of their job.

We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home!

You can either go to our website or download our Premium Clean Services app from App Store or Google Play Store. Simply select the most suitable service for you and let us know your preferences as well as special instructions so we can tailor fit our service to you.

See, it’s quick and easy!

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

About our Cleaners

Right now we are available to cater to areas such as Auckland, Rotorua, Palmerston North, Wellington, Dunedin, Christchurch, Hamilton, and Nelson. The good news is, we are working to make it available as well as to expand our coverage until we can deliver service to all corners of New Zealand. If you can’t find the service you need in your location, give us a call and let’s work things out!

Unless our cleaners reach out and inform you of possible delays, we guarantee that they will be right on your doorstep prior to the scheduled time. With this, they can maximize their cleaning time and be able to have a conversation with you prior to the execution of their job.

We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home!

You can either go to our website or download our Premium Clean Services app from App Store or Google Play Store. Simply select the most suitable service for you and let us know your preferences as well as special instructions so we can tailor fit our service to you.

See, it’s quick and easy!

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

About our Cleaning Services

Right now we are available to cater to areas such as Auckland, Rotorua, Palmerston North, Wellington, Dunedin, Christchurch, Hamilton, and Nelson. The good news is, we are working to make it available as well as to expand our coverage until we can deliver service to all corners of New Zealand. If you can’t find the service you need in your location, give us a call and let’s work things out!

Unless our cleaners reach out and inform you of possible delays, we guarantee that they will be right on your doorstep prior to the scheduled time. With this, they can maximize their cleaning time and be able to have a conversation with you prior to the execution of their job.

We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home!

You can either go to our website or download our Premium Clean Services app from App Store or Google Play Store. Simply select the most suitable service for you and let us know your preferences as well as special instructions so we can tailor fit our service to you.

See, it’s quick and easy!

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

About our Booking Process

Right now we are available to cater to areas such as Auckland, Rotorua, Palmerston North, Wellington, Dunedin, Christchurch, Hamilton, and Nelson. The good news is, we are working to make it available as well as to expand our coverage until we can deliver service to all corners of New Zealand. If you can’t find the service you need in your location, give us a call and let’s work things out!

Unless our cleaners reach out and inform you of possible delays, we guarantee that they will be right on your doorstep prior to the scheduled time. With this, they can maximize their cleaning time and be able to have a conversation with you prior to the execution of their job.

We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home!

You can either go to our website or download our Premium Clean Services app from App Store or Google Play Store. Simply select the most suitable service for you and let us know your preferences as well as special instructions so we can tailor fit our service to you.

See, it’s quick and easy!

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

About our Customer Support

Right now we are available to cater to areas such as Auckland, Rotorua, Palmerston North, Wellington, Dunedin, Christchurch, Hamilton, and Nelson. The good news is, we are working to make it available as well as to expand our coverage until we can deliver service to all corners of New Zealand. If you can’t find the service you need in your location, give us a call and let’s work things out!

Unless our cleaners reach out and inform you of possible delays, we guarantee that they will be right on your doorstep prior to the scheduled time. With this, they can maximize their cleaning time and be able to have a conversation with you prior to the execution of their job.

We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home!

You can either go to our website or download our Premium Clean Services app from App Store or Google Play Store. Simply select the most suitable service for you and let us know your preferences as well as special instructions so we can tailor fit our service to you.

See, it’s quick and easy!

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

Before the Cleaning Service

Right now we are available to cater to areas such as Auckland, Rotorua, Palmerston North, Wellington, Dunedin, Christchurch, Hamilton, and Nelson. The good news is, we are working to make it available as well as to expand our coverage until we can deliver service to all corners of New Zealand. If you can’t find the service you need in your location, give us a call and let’s work things out!

Unless our cleaners reach out and inform you of possible delays, we guarantee that they will be right on your doorstep prior to the scheduled time. With this, they can maximize their cleaning time and be able to have a conversation with you prior to the execution of their job.

We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home!

You can either go to our website or download our Premium Clean Services app from App Store or Google Play Store. Simply select the most suitable service for you and let us know your preferences as well as special instructions so we can tailor fit our service to you.

See, it’s quick and easy!

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

During the Cleaning Service

Right now we are available to cater to areas such as Auckland, Rotorua, Palmerston North, Wellington, Dunedin, Christchurch, Hamilton, and Nelson. The good news is, we are working to make it available as well as to expand our coverage until we can deliver service to all corners of New Zealand. If you can’t find the service you need in your location, give us a call and let’s work things out!

Unless our cleaners reach out and inform you of possible delays, we guarantee that they will be right on your doorstep prior to the scheduled time. With this, they can maximize their cleaning time and be able to have a conversation with you prior to the execution of their job.

We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home!

You can either go to our website or download our Premium Clean Services app from App Store or Google Play Store. Simply select the most suitable service for you and let us know your preferences as well as special instructions so we can tailor fit our service to you.

See, it’s quick and easy!

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

Other FAQs

Right now we are available to cater to areas such as Auckland, Rotorua, Palmerston North, Wellington, Dunedin, Christchurch, Hamilton, and Nelson. The good news is, we are working to make it available as well as to expand our coverage until we can deliver service to all corners of New Zealand. If you can’t find the service you need in your location, give us a call and let’s work things out!

Unless our cleaners reach out and inform you of possible delays, we guarantee that they will be right on your doorstep prior to the scheduled time. With this, they can maximize their cleaning time and be able to have a conversation with you prior to the execution of their job.

We want to make your life easier and simpler. We already know that you want more time for yourself, your loved ones, or other important matters. With that said, we have used digital technology to give you plenty of options to book with us and make it faster for you to get somebody to clean your home!

You can either go to our website or download our Premium Clean Services app from App Store or Google Play Store. Simply select the most suitable service for you and let us know your preferences as well as special instructions so we can tailor fit our service to you.

See, it’s quick and easy!

We understand that you will love the cleaning services of particular cleaners so, yes. We will always ensure that you get the same cleaner every time you book with us. In case they are not available, don’t worry! We will send you other cleaners and we guarantee that you will also love their work.”

Book a cleaner today

Get your weekend back with our regular, catchup or once off cleans.

Call our friendly team

0800 786 780

Or book online in 60 seconds

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