Most Frequently Asked Questions

No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.

It is between you and your cleaner to decide on the best option. We do have a few requests for the safety of our cleaners. If you think your dogs are quite aggressive towards visitors, please let the cleaners know and keep them away for a while so that the cleaner will feel safe doing their job.

Please make sure your email is correct so we can make the necessary adjustments to your booking.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

You can request a change to the date or time of a one-off booking by logging into your Premium Clean account.

1. Go to Booking History.
2. Click the Reschedule button for the service you would like to change
3. Click on Choose Your Service, where you can change the date and time

A notification of the change requested will be sent to the professionals, and you will receive a text and email confirming the change of date and time.

Please login to your Premium Clean account and you will be able to change your name, property address, email, and other information you wish to change.

At Premium Clean, communication is a key driving factor for the business. With that, we had to ensure you are going to have a seamless communication with your cleaner whenever and wherever. You can communicate with your cleaner through our Premium Clean mobile application. We ensure that you will receive real time updates and immediate feedback or response from them.

The number of cleaning hours depends on what you have booked. With that, it is up to you to decide the number of hours of cleaning you want to be provided.

If you are unsure of the typical duration, we highly advise discussing each room’s cleaning needs and the level of detail you would like. Do you want your walls scrubbed or your appliances wiped? Then, you must include them in the add-ons when booking. This will help you determine how long the job should take and what can be achieved within your allocated timeframe.

Of course, your satisfaction is our priority. Call us, and we will advise you on how to get the most out of your cleaning service.

Only one voucher per booking can be applied. Each promotion will have the terms and conditions of use listed on the promotion.

Our prices are transparent and fixed which means no hidden charges. The payment will be held 24 hours prior to the booking. The system will deduct the payment automatically from the same registered card and a GST receipt will be issued after service completion.

You can get a quote here.”

We hate to see you go! Please let us know your concerns so we can address them for you. Otherwise, you can email your request to hello@premiumclean.co.nz to delete your data.

You can give any service voucher to your family and friends as a gift. You can buy the Gift Voucher here. Standard hourly rates and Terms & Conditions apply.

Please email us the promotional code at hello@premiumclean.co.nz before the day of service, and we will add this on for you.

To offer you payment methods and ensure the highest standards of security and stability, we chose to partner with Stripe.

Stripe is a third-party secure-payment provider. They hold all customer card details and facilitate payment processes for Premium Clean. You can read more about Adyen at https://stripe.com/nz”

In the unfortunate event that a cleaner does not show up, please contact the cleaners through the premium clean mobile app. If you are still not able to get hold of the cleaners then please contact the premium clean. You will not be charged in such a case. If you require further support please feel free to contact us

You can apply this during the booking process. There is a field to enter the discounted code under the property address. You can see the change in the booking summary on the right side of the site.

Your referral code will be sent to you by email when you register on the Premium Clean site. You will also be able to view your referral code by signing into your account.

No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.

It is between you and your cleaner to decide on the best option. We do have a few requests for the safety of our cleaners. If you think your dogs are quite aggressive towards visitors, please let the cleaners know and keep them away for a while so that the cleaner will feel safe doing their job.

Please make sure your email is correct so we can make the necessary adjustments to your booking.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

You can request a change to the date or time of a one-off booking by logging into your Premium Clean account.

1. Go to Booking History.
2. Click the Reschedule button for the service you would like to change
3. Click on Choose Your Service, where you can change the date and time

A notification of the change requested will be sent to the professionals, and you will receive a text and email confirming the change of date and time.

Please login to your Premium Clean account and you will be able to change your name, property address, email, and other information you wish to change.

At Premium Clean, communication is a key driving factor for the business. With that, we had to ensure you are going to have a seamless communication with your cleaner whenever and wherever. You can communicate with your cleaner through our Premium Clean mobile application. We ensure that you will receive real time updates and immediate feedback or response from them.

The number of cleaning hours depends on what you have booked. With that, it is up to you to decide the number of hours of cleaning you want to be provided.

If you are unsure of the typical duration, we highly advise discussing each room’s cleaning needs and the level of detail you would like. Do you want your walls scrubbed or your appliances wiped? Then, you must include them in the add-ons when booking. This will help you determine how long the job should take and what can be achieved within your allocated timeframe.

Of course, your satisfaction is our priority. Call us, and we will advise you on how to get the most out of your cleaning service.

Only one voucher per booking can be applied. Each promotion will have the terms and conditions of use listed on the promotion.

Our prices are transparent and fixed which means no hidden charges. The payment will be held 24 hours prior to the booking. The system will deduct the payment automatically from the same registered card and a GST receipt will be issued after service completion.

You can get a quote here.”

We hate to see you go! Please let us know your concerns so we can address them for you. Otherwise, you can email your request to hello@premiumclean.co.nz to delete your data.

You can give any service voucher to your family and friends as a gift. You can buy the Gift Voucher here. Standard hourly rates and Terms & Conditions apply.

Please email us the promotional code at hello@premiumclean.co.nz before the day of service, and we will add this on for you.

To offer you payment methods and ensure the highest standards of security and stability, we chose to partner with Stripe.

Stripe is a third-party secure-payment provider. They hold all customer card details and facilitate payment processes for Premium Clean. You can read more about Adyen at https://stripe.com/nz”

In the unfortunate event that a cleaner does not show up, please contact the cleaners through the premium clean mobile app. If you are still not able to get hold of the cleaners then please contact the premium clean. You will not be charged in such a case. If you require further support please feel free to contact us

You can apply this during the booking process. There is a field to enter the discounted code under the property address. You can see the change in the booking summary on the right side of the site.

Your referral code will be sent to you by email when you register on the Premium Clean site. You will also be able to view your referral code by signing into your account.

No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.

It is between you and your cleaner to decide on the best option. We do have a few requests for the safety of our cleaners. If you think your dogs are quite aggressive towards visitors, please let the cleaners know and keep them away for a while so that the cleaner will feel safe doing their job.

Please make sure your email is correct so we can make the necessary adjustments to your booking.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

You can request a change to the date or time of a one-off booking by logging into your Premium Clean account.

1. Go to Booking History.
2. Click the Reschedule button for the service you would like to change
3. Click on Choose Your Service, where you can change the date and time

A notification of the change requested will be sent to the professionals, and you will receive a text and email confirming the change of date and time.

Please login to your Premium Clean account and you will be able to change your name, property address, email, and other information you wish to change.

At Premium Clean, communication is a key driving factor for the business. With that, we had to ensure you are going to have a seamless communication with your cleaner whenever and wherever. You can communicate with your cleaner through our Premium Clean mobile application. We ensure that you will receive real time updates and immediate feedback or response from them.

The number of cleaning hours depends on what you have booked. With that, it is up to you to decide the number of hours of cleaning you want to be provided.

If you are unsure of the typical duration, we highly advise discussing each room’s cleaning needs and the level of detail you would like. Do you want your walls scrubbed or your appliances wiped? Then, you must include them in the add-ons when booking. This will help you determine how long the job should take and what can be achieved within your allocated timeframe.

Of course, your satisfaction is our priority. Call us, and we will advise you on how to get the most out of your cleaning service.

Only one voucher per booking can be applied. Each promotion will have the terms and conditions of use listed on the promotion.

Our prices are transparent and fixed which means no hidden charges. The payment will be held 24 hours prior to the booking. The system will deduct the payment automatically from the same registered card and a GST receipt will be issued after service completion.

You can get a quote here.”

We hate to see you go! Please let us know your concerns so we can address them for you. Otherwise, you can email your request to hello@premiumclean.co.nz to delete your data.

You can give any service voucher to your family and friends as a gift. You can buy the Gift Voucher here. Standard hourly rates and Terms & Conditions apply.

Please email us the promotional code at hello@premiumclean.co.nz before the day of service, and we will add this on for you.

To offer you payment methods and ensure the highest standards of security and stability, we chose to partner with Stripe.

Stripe is a third-party secure-payment provider. They hold all customer card details and facilitate payment processes for Premium Clean. You can read more about Adyen at https://stripe.com/nz”

In the unfortunate event that a cleaner does not show up, please contact the cleaners through the premium clean mobile app. If you are still not able to get hold of the cleaners then please contact the premium clean. You will not be charged in such a case. If you require further support please feel free to contact us

You can apply this during the booking process. There is a field to enter the discounted code under the property address. You can see the change in the booking summary on the right side of the site.

Your referral code will be sent to you by email when you register on the Premium Clean site. You will also be able to view your referral code by signing into your account.

No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.

It is between you and your cleaner to decide on the best option. We do have a few requests for the safety of our cleaners. If you think your dogs are quite aggressive towards visitors, please let the cleaners know and keep them away for a while so that the cleaner will feel safe doing their job.

Please make sure your email is correct so we can make the necessary adjustments to your booking.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

You can request a change to the date or time of a one-off booking by logging into your Premium Clean account.

1. Go to Booking History.
2. Click the Reschedule button for the service you would like to change
3. Click on Choose Your Service, where you can change the date and time

A notification of the change requested will be sent to the professionals, and you will receive a text and email confirming the change of date and time.

Please login to your Premium Clean account and you will be able to change your name, property address, email, and other information you wish to change.

At Premium Clean, communication is a key driving factor for the business. With that, we had to ensure you are going to have a seamless communication with your cleaner whenever and wherever. You can communicate with your cleaner through our Premium Clean mobile application. We ensure that you will receive real time updates and immediate feedback or response from them.

The number of cleaning hours depends on what you have booked. With that, it is up to you to decide the number of hours of cleaning you want to be provided.

If you are unsure of the typical duration, we highly advise discussing each room’s cleaning needs and the level of detail you would like. Do you want your walls scrubbed or your appliances wiped? Then, you must include them in the add-ons when booking. This will help you determine how long the job should take and what can be achieved within your allocated timeframe.

Of course, your satisfaction is our priority. Call us, and we will advise you on how to get the most out of your cleaning service.

Only one voucher per booking can be applied. Each promotion will have the terms and conditions of use listed on the promotion.

Our prices are transparent and fixed which means no hidden charges. The payment will be held 24 hours prior to the booking. The system will deduct the payment automatically from the same registered card and a GST receipt will be issued after service completion.

You can get a quote here.”

We hate to see you go! Please let us know your concerns so we can address them for you. Otherwise, you can email your request to hello@premiumclean.co.nz to delete your data.

You can give any service voucher to your family and friends as a gift. You can buy the Gift Voucher here. Standard hourly rates and Terms & Conditions apply.

Please email us the promotional code at hello@premiumclean.co.nz before the day of service, and we will add this on for you.

To offer you payment methods and ensure the highest standards of security and stability, we chose to partner with Stripe.

Stripe is a third-party secure-payment provider. They hold all customer card details and facilitate payment processes for Premium Clean. You can read more about Adyen at https://stripe.com/nz”

In the unfortunate event that a cleaner does not show up, please contact the cleaners through the premium clean mobile app. If you are still not able to get hold of the cleaners then please contact the premium clean. You will not be charged in such a case. If you require further support please feel free to contact us

You can apply this during the booking process. There is a field to enter the discounted code under the property address. You can see the change in the booking summary on the right side of the site.

Your referral code will be sent to you by email when you register on the Premium Clean site. You will also be able to view your referral code by signing into your account.

No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.

It is between you and your cleaner to decide on the best option. We do have a few requests for the safety of our cleaners. If you think your dogs are quite aggressive towards visitors, please let the cleaners know and keep them away for a while so that the cleaner will feel safe doing their job.

Please make sure your email is correct so we can make the necessary adjustments to your booking.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

You can request a change to the date or time of a one-off booking by logging into your Premium Clean account.

1. Go to Booking History.
2. Click the Reschedule button for the service you would like to change
3. Click on Choose Your Service, where you can change the date and time

A notification of the change requested will be sent to the professionals, and you will receive a text and email confirming the change of date and time.

Please login to your Premium Clean account and you will be able to change your name, property address, email, and other information you wish to change.

At Premium Clean, communication is a key driving factor for the business. With that, we had to ensure you are going to have a seamless communication with your cleaner whenever and wherever. You can communicate with your cleaner through our Premium Clean mobile application. We ensure that you will receive real time updates and immediate feedback or response from them.

The number of cleaning hours depends on what you have booked. With that, it is up to you to decide the number of hours of cleaning you want to be provided.

If you are unsure of the typical duration, we highly advise discussing each room’s cleaning needs and the level of detail you would like. Do you want your walls scrubbed or your appliances wiped? Then, you must include them in the add-ons when booking. This will help you determine how long the job should take and what can be achieved within your allocated timeframe.

Of course, your satisfaction is our priority. Call us, and we will advise you on how to get the most out of your cleaning service.

Only one voucher per booking can be applied. Each promotion will have the terms and conditions of use listed on the promotion.

Our prices are transparent and fixed which means no hidden charges. The payment will be held 24 hours prior to the booking. The system will deduct the payment automatically from the same registered card and a GST receipt will be issued after service completion.

You can get a quote here.”

We hate to see you go! Please let us know your concerns so we can address them for you. Otherwise, you can email your request to hello@premiumclean.co.nz to delete your data.

You can give any service voucher to your family and friends as a gift. You can buy the Gift Voucher here. Standard hourly rates and Terms & Conditions apply.

Please email us the promotional code at hello@premiumclean.co.nz before the day of service, and we will add this on for you.

To offer you payment methods and ensure the highest standards of security and stability, we chose to partner with Stripe.

Stripe is a third-party secure-payment provider. They hold all customer card details and facilitate payment processes for Premium Clean. You can read more about Adyen at https://stripe.com/nz”

In the unfortunate event that a cleaner does not show up, please contact the cleaners through the premium clean mobile app. If you are still not able to get hold of the cleaners then please contact the premium clean. You will not be charged in such a case. If you require further support please feel free to contact us

You can apply this during the booking process. There is a field to enter the discounted code under the property address. You can see the change in the booking summary on the right side of the site.

Your referral code will be sent to you by email when you register on the Premium Clean site. You will also be able to view your referral code by signing into your account.

No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.

It is between you and your cleaner to decide on the best option. We do have a few requests for the safety of our cleaners. If you think your dogs are quite aggressive towards visitors, please let the cleaners know and keep them away for a while so that the cleaner will feel safe doing their job.

Please make sure your email is correct so we can make the necessary adjustments to your booking.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

You can request a change to the date or time of a one-off booking by logging into your Premium Clean account.

1. Go to Booking History.
2. Click the Reschedule button for the service you would like to change
3. Click on Choose Your Service, where you can change the date and time

A notification of the change requested will be sent to the professionals, and you will receive a text and email confirming the change of date and time.

Please login to your Premium Clean account and you will be able to change your name, property address, email, and other information you wish to change.

At Premium Clean, communication is a key driving factor for the business. With that, we had to ensure you are going to have a seamless communication with your cleaner whenever and wherever. You can communicate with your cleaner through our Premium Clean mobile application. We ensure that you will receive real time updates and immediate feedback or response from them.

The number of cleaning hours depends on what you have booked. With that, it is up to you to decide the number of hours of cleaning you want to be provided.

If you are unsure of the typical duration, we highly advise discussing each room’s cleaning needs and the level of detail you would like. Do you want your walls scrubbed or your appliances wiped? Then, you must include them in the add-ons when booking. This will help you determine how long the job should take and what can be achieved within your allocated timeframe.

Of course, your satisfaction is our priority. Call us, and we will advise you on how to get the most out of your cleaning service.

Only one voucher per booking can be applied. Each promotion will have the terms and conditions of use listed on the promotion.

Our prices are transparent and fixed which means no hidden charges. The payment will be held 24 hours prior to the booking. The system will deduct the payment automatically from the same registered card and a GST receipt will be issued after service completion.

You can get a quote here.”

We hate to see you go! Please let us know your concerns so we can address them for you. Otherwise, you can email your request to hello@premiumclean.co.nz to delete your data.

You can give any service voucher to your family and friends as a gift. You can buy the Gift Voucher here. Standard hourly rates and Terms & Conditions apply.

Please email us the promotional code at hello@premiumclean.co.nz before the day of service, and we will add this on for you.

To offer you payment methods and ensure the highest standards of security and stability, we chose to partner with Stripe.

Stripe is a third-party secure-payment provider. They hold all customer card details and facilitate payment processes for Premium Clean. You can read more about Adyen at https://stripe.com/nz”

In the unfortunate event that a cleaner does not show up, please contact the cleaners through the premium clean mobile app. If you are still not able to get hold of the cleaners then please contact the premium clean. You will not be charged in such a case. If you require further support please feel free to contact us

You can apply this during the booking process. There is a field to enter the discounted code under the property address. You can see the change in the booking summary on the right side of the site.

Your referral code will be sent to you by email when you register on the Premium Clean site. You will also be able to view your referral code by signing into your account.

No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.

It is between you and your cleaner to decide on the best option. We do have a few requests for the safety of our cleaners. If you think your dogs are quite aggressive towards visitors, please let the cleaners know and keep them away for a while so that the cleaner will feel safe doing their job.

Please make sure your email is correct so we can make the necessary adjustments to your booking.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

You can request a change to the date or time of a one-off booking by logging into your Premium Clean account.

1. Go to Booking History.
2. Click the Reschedule button for the service you would like to change
3. Click on Choose Your Service, where you can change the date and time

A notification of the change requested will be sent to the professionals, and you will receive a text and email confirming the change of date and time.

Please login to your Premium Clean account and you will be able to change your name, property address, email, and other information you wish to change.

At Premium Clean, communication is a key driving factor for the business. With that, we had to ensure you are going to have a seamless communication with your cleaner whenever and wherever. You can communicate with your cleaner through our Premium Clean mobile application. We ensure that you will receive real time updates and immediate feedback or response from them.

The number of cleaning hours depends on what you have booked. With that, it is up to you to decide the number of hours of cleaning you want to be provided.

If you are unsure of the typical duration, we highly advise discussing each room’s cleaning needs and the level of detail you would like. Do you want your walls scrubbed or your appliances wiped? Then, you must include them in the add-ons when booking. This will help you determine how long the job should take and what can be achieved within your allocated timeframe.

Of course, your satisfaction is our priority. Call us, and we will advise you on how to get the most out of your cleaning service.

Only one voucher per booking can be applied. Each promotion will have the terms and conditions of use listed on the promotion.

Our prices are transparent and fixed which means no hidden charges. The payment will be held 24 hours prior to the booking. The system will deduct the payment automatically from the same registered card and a GST receipt will be issued after service completion.

You can get a quote here.”

We hate to see you go! Please let us know your concerns so we can address them for you. Otherwise, you can email your request to hello@premiumclean.co.nz to delete your data.

You can give any service voucher to your family and friends as a gift. You can buy the Gift Voucher here. Standard hourly rates and Terms & Conditions apply.

Please email us the promotional code at hello@premiumclean.co.nz before the day of service, and we will add this on for you.

To offer you payment methods and ensure the highest standards of security and stability, we chose to partner with Stripe.

Stripe is a third-party secure-payment provider. They hold all customer card details and facilitate payment processes for Premium Clean. You can read more about Adyen at https://stripe.com/nz”

In the unfortunate event that a cleaner does not show up, please contact the cleaners through the premium clean mobile app. If you are still not able to get hold of the cleaners then please contact the premium clean. You will not be charged in such a case. If you require further support please feel free to contact us

You can apply this during the booking process. There is a field to enter the discounted code under the property address. You can see the change in the booking summary on the right side of the site.

Your referral code will be sent to you by email when you register on the Premium Clean site. You will also be able to view your referral code by signing into your account.

No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.

It is between you and your cleaner to decide on the best option. We do have a few requests for the safety of our cleaners. If you think your dogs are quite aggressive towards visitors, please let the cleaners know and keep them away for a while so that the cleaner will feel safe doing their job.

Please make sure your email is correct so we can make the necessary adjustments to your booking.

Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.

You can request a change to the date or time of a one-off booking by logging into your Premium Clean account.

1. Go to Booking History.
2. Click the Reschedule button for the service you would like to change
3. Click on Choose Your Service, where you can change the date and time

A notification of the change requested will be sent to the professionals, and you will receive a text and email confirming the change of date and time.

Please login to your Premium Clean account and you will be able to change your name, property address, email, and other information you wish to change.

At Premium Clean, communication is a key driving factor for the business. With that, we had to ensure you are going to have a seamless communication with your cleaner whenever and wherever. You can communicate with your cleaner through our Premium Clean mobile application. We ensure that you will receive real time updates and immediate feedback or response from them.

The number of cleaning hours depends on what you have booked. With that, it is up to you to decide the number of hours of cleaning you want to be provided.

If you are unsure of the typical duration, we highly advise discussing each room’s cleaning needs and the level of detail you would like. Do you want your walls scrubbed or your appliances wiped? Then, you must include them in the add-ons when booking. This will help you determine how long the job should take and what can be achieved within your allocated timeframe.

Of course, your satisfaction is our priority. Call us, and we will advise you on how to get the most out of your cleaning service.

Only one voucher per booking can be applied. Each promotion will have the terms and conditions of use listed on the promotion.

Our prices are transparent and fixed which means no hidden charges. The payment will be held 24 hours prior to the booking. The system will deduct the payment automatically from the same registered card and a GST receipt will be issued after service completion.

You can get a quote here.”

We hate to see you go! Please let us know your concerns so we can address them for you. Otherwise, you can email your request to hello@premiumclean.co.nz to delete your data.

You can give any service voucher to your family and friends as a gift. You can buy the Gift Voucher here. Standard hourly rates and Terms & Conditions apply.

Please email us the promotional code at hello@premiumclean.co.nz before the day of service, and we will add this on for you.

To offer you payment methods and ensure the highest standards of security and stability, we chose to partner with Stripe.

Stripe is a third-party secure-payment provider. They hold all customer card details and facilitate payment processes for Premium Clean. You can read more about Adyen at https://stripe.com/nz”

In the unfortunate event that a cleaner does not show up, please contact the cleaners through the premium clean mobile app. If you are still not able to get hold of the cleaners then please contact the premium clean. You will not be charged in such a case. If you require further support please feel free to contact us

You can apply this during the booking process. There is a field to enter the discounted code under the property address. You can see the change in the booking summary on the right side of the site.

Your referral code will be sent to you by email when you register on the Premium Clean site. You will also be able to view your referral code by signing into your account.