Most Frequently Asked Questions
Listed below are some of the frequently asked questions that we have received from our clients and customers regarding our company, Premium Clean, our services, and booking procedures.
To make it easier for you, we have included explanation videos and articles.
About Premium Clean
Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.
We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here hello@premiumclean.co.nz.
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or mobile app, you’ll be prompted to provide entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders via text message or email prior to the day of service to ensure the cleaners can enter your home and begin their duties.
Move-out cleaning is a detailed cleaning service completed before leaving a property to ensure the space is clean, hygienic, and ready for the next tenant, owner, or final inspection. It goes beyond regular cleaning and focuses on restoring the property to a move-in-ready condition.
It typically includes:
- Deep cleaning kitchens and bathrooms
- Cleaning inside cupboards, drawers, and appliances
- Vacuuming and mopping floors
- Removing dust, marks, and built-up grime
- Cleaning skirting boards, windows, and hard-to-reach areas
Move out cleaning is commonly used for rental inspections, end-of-tenancy cleaning, property sales, or preparing a home for new occupants.
Watch this video for a detailed look at our move out cleaning process:
The move-out cleaning cost can vary depending on several factors, including the property size, the level of cleaning required, and any specific cleaning requests or add-ons. In New Zealand, the average move-out cleaning cost is typically between $150 and $400, with larger properties or additional cleaning tasks costing more.
Premium Clean offers competitive move-out cleaning services tailored to your needs and budget. Our pricing is based on your property’s size and condition, as well as the level of cleaning required, starting at $199. We also offer services such as carpet cleaning and window washing at an extra cost.
Contact us today for a customised quote for your move-out cleaning needs and ensure you leave your property in the best possible condition.
About our Cleaners
No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.
Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.
We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here hello@premiumclean.co.nz.
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or mobile app, you’ll be prompted to provide entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders via text message or email prior to the day of service to ensure the cleaners can enter your home and begin their duties.
Move-out cleaning is a detailed cleaning service completed before leaving a property to ensure the space is clean, hygienic, and ready for the next tenant, owner, or final inspection. It goes beyond regular cleaning and focuses on restoring the property to a move-in-ready condition.
It typically includes:
- Deep cleaning kitchens and bathrooms
- Cleaning inside cupboards, drawers, and appliances
- Vacuuming and mopping floors
- Removing dust, marks, and built-up grime
- Cleaning skirting boards, windows, and hard-to-reach areas
Move out cleaning is commonly used for rental inspections, end-of-tenancy cleaning, property sales, or preparing a home for new occupants.
Watch this video for a detailed look at our move out cleaning process:
The move-out cleaning cost can vary depending on several factors, including the property size, the level of cleaning required, and any specific cleaning requests or add-ons. In New Zealand, the average move-out cleaning cost is typically between $150 and $400, with larger properties or additional cleaning tasks costing more.
Premium Clean offers competitive move-out cleaning services tailored to your needs and budget. Our pricing is based on your property’s size and condition, as well as the level of cleaning required, starting at $199. We also offer services such as carpet cleaning and window washing at an extra cost.
Contact us today for a customised quote for your move-out cleaning needs and ensure you leave your property in the best possible condition.
About our Cleaning Services
No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.
Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.
We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here hello@premiumclean.co.nz.
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or mobile app, you’ll be prompted to provide entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders via text message or email prior to the day of service to ensure the cleaners can enter your home and begin their duties.
Move-out cleaning is a detailed cleaning service completed before leaving a property to ensure the space is clean, hygienic, and ready for the next tenant, owner, or final inspection. It goes beyond regular cleaning and focuses on restoring the property to a move-in-ready condition.
It typically includes:
- Deep cleaning kitchens and bathrooms
- Cleaning inside cupboards, drawers, and appliances
- Vacuuming and mopping floors
- Removing dust, marks, and built-up grime
- Cleaning skirting boards, windows, and hard-to-reach areas
Move out cleaning is commonly used for rental inspections, end-of-tenancy cleaning, property sales, or preparing a home for new occupants.
Watch this video for a detailed look at our move out cleaning process:
The move-out cleaning cost can vary depending on several factors, including the property size, the level of cleaning required, and any specific cleaning requests or add-ons. In New Zealand, the average move-out cleaning cost is typically between $150 and $400, with larger properties or additional cleaning tasks costing more.
Premium Clean offers competitive move-out cleaning services tailored to your needs and budget. Our pricing is based on your property’s size and condition, as well as the level of cleaning required, starting at $199. We also offer services such as carpet cleaning and window washing at an extra cost.
Contact us today for a customised quote for your move-out cleaning needs and ensure you leave your property in the best possible condition.
Commercial Cleaning
No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.
Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.
We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here hello@premiumclean.co.nz.
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or mobile app, you’ll be prompted to provide entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders via text message or email prior to the day of service to ensure the cleaners can enter your home and begin their duties.
Move-out cleaning is a detailed cleaning service completed before leaving a property to ensure the space is clean, hygienic, and ready for the next tenant, owner, or final inspection. It goes beyond regular cleaning and focuses on restoring the property to a move-in-ready condition.
It typically includes:
- Deep cleaning kitchens and bathrooms
- Cleaning inside cupboards, drawers, and appliances
- Vacuuming and mopping floors
- Removing dust, marks, and built-up grime
- Cleaning skirting boards, windows, and hard-to-reach areas
Move out cleaning is commonly used for rental inspections, end-of-tenancy cleaning, property sales, or preparing a home for new occupants.
Watch this video for a detailed look at our move out cleaning process:
The move-out cleaning cost can vary depending on several factors, including the property size, the level of cleaning required, and any specific cleaning requests or add-ons. In New Zealand, the average move-out cleaning cost is typically between $150 and $400, with larger properties or additional cleaning tasks costing more.
Premium Clean offers competitive move-out cleaning services tailored to your needs and budget. Our pricing is based on your property’s size and condition, as well as the level of cleaning required, starting at $199. We also offer services such as carpet cleaning and window washing at an extra cost.
Contact us today for a customised quote for your move-out cleaning needs and ensure you leave your property in the best possible condition.
About our Booking Process
No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.
Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.
We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here hello@premiumclean.co.nz.
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or mobile app, you’ll be prompted to provide entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders via text message or email prior to the day of service to ensure the cleaners can enter your home and begin their duties.
Move-out cleaning is a detailed cleaning service completed before leaving a property to ensure the space is clean, hygienic, and ready for the next tenant, owner, or final inspection. It goes beyond regular cleaning and focuses on restoring the property to a move-in-ready condition.
It typically includes:
- Deep cleaning kitchens and bathrooms
- Cleaning inside cupboards, drawers, and appliances
- Vacuuming and mopping floors
- Removing dust, marks, and built-up grime
- Cleaning skirting boards, windows, and hard-to-reach areas
Move out cleaning is commonly used for rental inspections, end-of-tenancy cleaning, property sales, or preparing a home for new occupants.
Watch this video for a detailed look at our move out cleaning process:
The move-out cleaning cost can vary depending on several factors, including the property size, the level of cleaning required, and any specific cleaning requests or add-ons. In New Zealand, the average move-out cleaning cost is typically between $150 and $400, with larger properties or additional cleaning tasks costing more.
Premium Clean offers competitive move-out cleaning services tailored to your needs and budget. Our pricing is based on your property’s size and condition, as well as the level of cleaning required, starting at $199. We also offer services such as carpet cleaning and window washing at an extra cost.
Contact us today for a customised quote for your move-out cleaning needs and ensure you leave your property in the best possible condition.
About our Customer Support
No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.
Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.
We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here hello@premiumclean.co.nz.
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or mobile app, you’ll be prompted to provide entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders via text message or email prior to the day of service to ensure the cleaners can enter your home and begin their duties.
Move-out cleaning is a detailed cleaning service completed before leaving a property to ensure the space is clean, hygienic, and ready for the next tenant, owner, or final inspection. It goes beyond regular cleaning and focuses on restoring the property to a move-in-ready condition.
It typically includes:
- Deep cleaning kitchens and bathrooms
- Cleaning inside cupboards, drawers, and appliances
- Vacuuming and mopping floors
- Removing dust, marks, and built-up grime
- Cleaning skirting boards, windows, and hard-to-reach areas
Move out cleaning is commonly used for rental inspections, end-of-tenancy cleaning, property sales, or preparing a home for new occupants.
Watch this video for a detailed look at our move out cleaning process:
The move-out cleaning cost can vary depending on several factors, including the property size, the level of cleaning required, and any specific cleaning requests or add-ons. In New Zealand, the average move-out cleaning cost is typically between $150 and $400, with larger properties or additional cleaning tasks costing more.
Premium Clean offers competitive move-out cleaning services tailored to your needs and budget. Our pricing is based on your property’s size and condition, as well as the level of cleaning required, starting at $199. We also offer services such as carpet cleaning and window washing at an extra cost.
Contact us today for a customised quote for your move-out cleaning needs and ensure you leave your property in the best possible condition.
Before the Cleaning Service
No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.
Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.
We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here hello@premiumclean.co.nz.
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or mobile app, you’ll be prompted to provide entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders via text message or email prior to the day of service to ensure the cleaners can enter your home and begin their duties.
Move-out cleaning is a detailed cleaning service completed before leaving a property to ensure the space is clean, hygienic, and ready for the next tenant, owner, or final inspection. It goes beyond regular cleaning and focuses on restoring the property to a move-in-ready condition.
It typically includes:
- Deep cleaning kitchens and bathrooms
- Cleaning inside cupboards, drawers, and appliances
- Vacuuming and mopping floors
- Removing dust, marks, and built-up grime
- Cleaning skirting boards, windows, and hard-to-reach areas
Move out cleaning is commonly used for rental inspections, end-of-tenancy cleaning, property sales, or preparing a home for new occupants.
Watch this video for a detailed look at our move out cleaning process:
The move-out cleaning cost can vary depending on several factors, including the property size, the level of cleaning required, and any specific cleaning requests or add-ons. In New Zealand, the average move-out cleaning cost is typically between $150 and $400, with larger properties or additional cleaning tasks costing more.
Premium Clean offers competitive move-out cleaning services tailored to your needs and budget. Our pricing is based on your property’s size and condition, as well as the level of cleaning required, starting at $199. We also offer services such as carpet cleaning and window washing at an extra cost.
Contact us today for a customised quote for your move-out cleaning needs and ensure you leave your property in the best possible condition.
During the Cleaning Service
No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.
Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.
We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here hello@premiumclean.co.nz.
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or mobile app, you’ll be prompted to provide entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders via text message or email prior to the day of service to ensure the cleaners can enter your home and begin their duties.
Move-out cleaning is a detailed cleaning service completed before leaving a property to ensure the space is clean, hygienic, and ready for the next tenant, owner, or final inspection. It goes beyond regular cleaning and focuses on restoring the property to a move-in-ready condition.
It typically includes:
- Deep cleaning kitchens and bathrooms
- Cleaning inside cupboards, drawers, and appliances
- Vacuuming and mopping floors
- Removing dust, marks, and built-up grime
- Cleaning skirting boards, windows, and hard-to-reach areas
Move out cleaning is commonly used for rental inspections, end-of-tenancy cleaning, property sales, or preparing a home for new occupants.
Watch this video for a detailed look at our move out cleaning process:
The move-out cleaning cost can vary depending on several factors, including the property size, the level of cleaning required, and any specific cleaning requests or add-ons. In New Zealand, the average move-out cleaning cost is typically between $150 and $400, with larger properties or additional cleaning tasks costing more.
Premium Clean offers competitive move-out cleaning services tailored to your needs and budget. Our pricing is based on your property’s size and condition, as well as the level of cleaning required, starting at $199. We also offer services such as carpet cleaning and window washing at an extra cost.
Contact us today for a customised quote for your move-out cleaning needs and ensure you leave your property in the best possible condition.
Other FAQs
No. All cleaners and services booked with us through the Premium Clean website and mobile application are paid through the platform. Our cleaners are instructed not to accept cash/cheque.
Ironing and laundry services are not part of our basic cleaning services. They come as add-ons. However, you can communicate and discuss any individual requests with your cleaners. Feel free to ask for ironing services. Unfortunately, we cannot guarantee those services, and neither can we assume any responsibility for potential damages.
We believe in honesty and transparency. Our flat rate prices are published on the website to bring value for money with a fixed price based on the service with no hidden costs. When you book any of our services, you will instantly view the price of the service on the same page. If you wish to get a quote, you can email us here hello@premiumclean.co.nz.
Whether or not you’re at the space during your cleaning appointment is up to you! Upon booking through our website or mobile app, you’ll be prompted to provide entry instructions.
We understand that you are quite busy, which is why you need a helping hand in cleaning your home. With that said, we will send you reminders via text message or email prior to the day of service to ensure the cleaners can enter your home and begin their duties.
Move-out cleaning is a detailed cleaning service completed before leaving a property to ensure the space is clean, hygienic, and ready for the next tenant, owner, or final inspection. It goes beyond regular cleaning and focuses on restoring the property to a move-in-ready condition.
It typically includes:
- Deep cleaning kitchens and bathrooms
- Cleaning inside cupboards, drawers, and appliances
- Vacuuming and mopping floors
- Removing dust, marks, and built-up grime
- Cleaning skirting boards, windows, and hard-to-reach areas
Move out cleaning is commonly used for rental inspections, end-of-tenancy cleaning, property sales, or preparing a home for new occupants.
Watch this video for a detailed look at our move out cleaning process:
The move-out cleaning cost can vary depending on several factors, including the property size, the level of cleaning required, and any specific cleaning requests or add-ons. In New Zealand, the average move-out cleaning cost is typically between $150 and $400, with larger properties or additional cleaning tasks costing more.
Premium Clean offers competitive move-out cleaning services tailored to your needs and budget. Our pricing is based on your property’s size and condition, as well as the level of cleaning required, starting at $199. We also offer services such as carpet cleaning and window washing at an extra cost.
Contact us today for a customised quote for your move-out cleaning needs and ensure you leave your property in the best possible condition.
